Customer Ratings & Reviews

We thought the product was damaged since the remote wouldn’t work. After trying different batteries we figured it came with dead batteries. Which shouldn’t have happened since it was brand “new”.

I purchase this item last may and now its not working.

After buying product, it was no longer needed due to situation with cable company resolved.

I like the fact that you can turn the TV on and off. However, there is something wrong with this thing. You turn the TV on and end up having to unplug and plug it back in to get it to work.

Decent selection of apps. DirecTV Now could use some improvement on this device. Poor audio quality while streaming on demand content and some weird issues with ads playing over show content. Otherwise, not bad.

Although it definitely adds functionality to your TV, I’ve also had problems with not being score to download specific applications. That being said, everything works well outside of that.

This might be okay, but I bought it for youtube TV and the picture was worse than what I currently had on my Samsung TV. If you had nothing to compare it to, you might be okay with the quality.

I haven't fully figured out the Firestick yet, but from what I know, it is okay. You have to purchase a lot of networks to view anything on them. It is the same as my Netflix and Prime shows.

Fire Stick works great, but without a TV Guide I'm lost. I can watch movies all I want but have no idea what's on the regular channels. This is what brought my rating way down.

the Fire TV Stick was recommended by a friend. Unfortunately I am not familiar with the setup. When I asked the tech at the Best Buy store he stated "it makes your tv smart". I guess that make me dumb.

Makes accessing streaming services so much easier even if you don’t have a smart tv.

Even with lightning fast internet it still rebuffer's! I was using as a controller for my Dish network and it does not do a great job that is why i give it a average rating

BB sold me a stick with dead batteries. Works inconsistently with TV.

The fire stick streams like its designed to do, but I’m disappointed in what’s available to stream. It is not a replacement for cable as I had hoped.

Purchased this for my sister and she's telling me that it is really slow to respond. I have a Fire TV Stick 4K which I purchased at Amazon which works fine. This product from Best Buy however is slow. I can't help my sister as she lives in Canada and she purchased this because of my recommendation. I believe that the unit I got from Best Buy is faulty.

I wish I had known before I purchased this that it does not work with Xfinity Comcast and that there's no streaming service from Xfinity to the firestick

Pros: Is capable of handling very intensive CGI movies as long as you have great WiFi/internet speed. Cons: It is already running out of storage space. I had to back off on ad-on's.

I bought it because I heard you can cut the cord. So far I haven't. Recent reviews say there are so many updates to it it's not worth buying. Just don't know. Probably should have not gotten it.

There really isn't anything different still the same, If we are looking for 4k we have to wait for whomever updates their movies or shows to an 1080p to 4k, and alot of movies have not been updated.

This device has had intermittent failures while watching content. Internet speed being used is 1 GB so it is not due to slow internet. When it works-it’s very nice.