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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 29844 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1439 Showing 28,761-28,780 of 29,844 reviews
  • Rated 3 out of 5 stars

    Needed software update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 and the video would turn green and freeze Amazon exchanged them with no change. Suddenly got a software update and no problem since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down fall is that there are apps that will work for other versions but not for a 4K version. Spectrum app is the biggest example.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4k????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 200/20 cable and still have problems with buffering 4k Netflix. Utilizing Asus ac 3200 router dedicated channel and Arris gb router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but remote small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a three star due to the size of the remote. My house is always losing them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick works fine, think the menus aren't as user friendly as other products, but acceptable. wish it did not require the power cord.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Name

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't notice any difference between the 4k model and the regular model...so save $10 and get the non 4k model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for. We have a great tv but it is not a smart tv. This makes it possible for us to watch thursday night football.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love Amazon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it does freeze at times which I’m an be frustrating at times and then it resets. Other than that it’s great!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of stuck with the regular firestick! Truly disappointed in the performance, always a issue trying to watch movies. Extra space is nothing if it won't show the movies you download. Total piece of crap and I waited past the 30 days to realize I should've return it after week 1. Don't waste your money on the 4K firestick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ONLY works if you can see it???

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! ONLY complaint is that it plugs into the side of the TV and you have to be in visible sight to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice interface, no surround sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strange- my receiver showed that it was receiving a DD+ surround sound signal, but was only outputting to the fronts. Tried both Netflix and Amazon Prime, and checked all settings. Using the smart TV apps, surround sound worked. Replaced the Fire Stick 4K with a Roku Streaming Stick+, surround sound is working fine now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess is a fire stick glitch, we have purchased 2 and both of them are acting up about a month after purchased

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Firestick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don’t know how to use with tv, but it’s plugged in. Maybe someone will show me some day. Don’t really care.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no support for diretv stream

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn’t support directv stream app so not really work for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but I thought my channel 5 KTLA would be in it. But no, i have pay for it or have my cabke to see it !! Disappointment !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor streaming breaks up connection. Poor quality . Unhappy with the product. Tried calling received no resolution

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fire stick, haven’t had much time To play with this one but it seems ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it says that you can download Spectrum TV. But it is very hard to get it done. Just get Roku, better product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    FireStick issue @ Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem getting it to work. Finally gave up on it. May need to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to operate. Sorry but Roku is easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to operate. Like the Roku devise better is easier.Lot operate. The amazon devise is not people friendly.

    I would recommend this to a friend