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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 29844 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1475 Showing 29,481-29,500 of 29,844 reviews
  • Rated 1 out of 5 stars

    Bad unit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was in operable out of the box! The unit would not connect to internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    blah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not at all like everyone said it would be, had to pay for absolutely everything that was downloaded

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to work. Didn't work Very disappointed. Was informed that this was simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s broken when I hooked it up to the tv it goes in and out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on Best Buy no more than 45 days ago and now is broken, is not longer returnable on the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stick really sucks because you have 2 create an account and if you press something you automatically get charged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad my sound went out and it ain’t working won’t buy agin

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I ended returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended returning the item becus works perfectly first day and after that have connectivity issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Direct TV Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cut cable and use Direct TV Now. Turned out it wasn’t even possible without some long internet hack.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rebooting firestick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and both wants to reboot all the time. Wished I had never bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Equipment wasn’t provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote was not in the box. Now I can’t use this item couldn’t return because of the 15 day policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuyOverPriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced at Best Buy and they refused to price match. I’m never shopping their again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not I expected. I will not wade thru Amazon adds and offers to see what I want.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Amazon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the same thing at amazon and it worked much much better than the one I got at best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 2nd one I I bought but it sucks i been having problems opening nextflix and hulu

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Fire Stick 4K for 2 1/2 months. It no longer works. Unreturnable now to Best Buy. What a waste!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk. Stopped working in 2 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working........... threw away the box because I figured it would be good. Nope.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO-Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    firestick will not power on. unable to use for quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Apple TV to replace this item. Not a great product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will think twice before I buy it the next time. It’s more expensive than paying cable

    No, I would not recommend this to a friend