Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 10890387
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Decent for light streaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this stick. Not much better than previous generations, and the new OS updates could disable all future side-loaded apps.
No, I would not recommend this to a friendSo-so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I somewhat enjoyed this product but only to a certain extent. The lag on this fire stick and its compatibility with Hulu it what I was not happy about. So much that I actually returned the product and went with an Apple TV instead.
No, I would not recommend this to a friendIt's okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my tvs in my house we use firesticks or fire tv. My only gripe is the firesticks at least once a week i have to restart because it freezes up. When it works it's great only does 60hz as well not 120 i also looked at the cube and it as well only does 60 so mine as well buy this one as it's less expensive
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi controller, thank you for providing feedback on the Fire TV Stick 4K Max. I am sorry to see you are having freezing issues with the device. Here are some troubleshooting steps: Unplug the Fire TV Stick power cord or adapter. Wait three seconds. Plug it back in again. To stop it from freezing, clear your cache in "Settings" → "Applications" → "Manage Installed Applications" → select an app. Press the rewind button to clear. Update your Fire TV Stick in "Settings" → "My Fire TV" → "About" → "Check for System Update". If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you!
Fire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the value of total cost . Easy to set up
I would recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but it doesn’t even have a sleep timer. Even paired with my Alexa it won’t turn off the Tv. I wish I had known that I would have ordered an older version. I can’t tell any difference between this one and the one I paid half as much for.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi NatashaH,
You can fix this by creating a routine in your Alexa App with the device! Go to settings and routines and input what times you are wanting the TV to turn off!
For any further questions, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331.
Hope that helps!
Fire Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Stick seems to work well and connects to the Wifi with no issues.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Would have given 5 stars if it didn't turn off at times by itself.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has not improved the reception in my home.
No, I would not recommend this to a friendFire stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as a good gift, they were able to watch local channels.
I would recommend this to a friendMakes a “dumb” tv smart.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can be finicky at times but for the most part it does what it’s supposed to.
I would recommend this to a friendTemp solution
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It starts go shut off by itself after awhile, get what u pay for ...just get a smart tv
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Denise! Thank you for your review of your experience with your Fire Stick. I am sorry to hear that yours is beginning to shut off on its own. This is definitely not the typical experience that our customers have with our products. It sounds as though your device may be experiencing a bug of some sort. You can troubleshoot this by navigating to Settings>Device and Software>About>Check for Updates. If there are any updates pending, it will download and restart your device. If this does not resolve your issue or you do not have any pending updates, I would recommend reaching out to Amazon Customer Support directly at 888.280.4331 to troubleshoot further. We would love the opportunity to resolve your issue and improve your experience with your Fire Stick. Thank you so much for your time and I hope you have a great day!
Still good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good still buffing thought it would be better good gift
I would recommend this to a friendFire Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using the item and the set up was easy. I'd definitely recommend it to a friend.
I would recommend this to a friendBBright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase price was very reasonable. Much cheaper than other online brands
I would recommend this to a friendstill not set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was just going to have to plug this into my TV sign it into my WIFI and be good to go but I am being promted for so much information its ridicoulus! I have it still sitting in the box 2 months later, I dont have the time nor the desire to deal with this... but also no time to get to a best buy to return it... I am sure its great once it is set up but this is going to probably given to someone as a gift or donated and buy soemthing else
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire TV Stick 4K streaming device. I am sorry to hear about the issues you are having with setup. That sounds frustrating. The process does take 5-10 minutes to complete depending on the amount of apps you want to install initially and whether you have an Amazon account already. It's worth noting that once this initial setup is complete, turning on and using the Fire TV Stick in the future is much quicker. I hope you give it one more try, the effort will be worth it. Thanks again for the feedback, I hope you have a great day!
remote disconnects
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently the remote would not connect to the firestick. I would have to unplug the firestick for about 30 seconds the pair the remote and firestick.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi WilliamG,
We are sorry to hear that you are having this issue with your Fire TV Stick 4K Max. This may be due to low battery in the remote, it being out of range, or interference from other devices in your space, or a weak Wi-Fi connection. You can check the battery levels, move closer to the Firestick, and try re-pairing the remote. If the issue persists, please call us!
You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Amazon firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speak text feature is way better than my old one. Came ready to go.
I would recommend this to a friendTime to adjust
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need more time to experience this product, so I don’t know if i like it or not.
I would recommend this to a friendMr. Not Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new OLED TV (65") and this Fire TV Stick within a week of each other. The picture quality is just OK, less than I would expect from an OLED. The picture also "jumps" at time, making me suspect the fire stick. My investigation continues but so far, I am not satisfied - to the extent of considering return of the TV.
No, I would not recommend this to a friendDevice had a defect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device had a defect so returned it. But otherwise, FireTV stick is better than other streaming devices. The Internet app for browsing was continuously stuck while playing.
I would recommend this to a friend