Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 10890387
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got ut for a fair price and the functionality is great
I would recommend this to a friendFirestick occasionally freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Occasionally freezes and has to be unplugged and replugged in
I would recommend this to a friendAlr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick is kind of annoying bc when we use certain apps that we downloaded we have tk unplug and plug the firesti k back in. Not only that but it is very slow and lags, my movies sometimes gets stuck, or freeze. Adding on the app that I downloaded on firesrick tv always takes me back to the home oage.
No, I would not recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really haven't used it that much until I buy Hulu.
I would recommend this to a friendMade for the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and graphics are good. Connects to the TV easily
I would recommend this to a friendGood for the price but better options are availabl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good overall but I definitely prefer the Apple TV which is more responsive.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Aragon,
We are happy you are enjoying the Fire TV Stick 4K Max. If there is something specific your device is not responding to, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s such a great buy and will buy it again for the use of the family
I would recommend this to a friendFire, firestick!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great conection speed, great streaming speed, over all works perfectly.
I would recommend this to a friendRebooting nightmare.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly restarts and boots. Then it gets stuck in a boot loop where you have to unplug it from everything and start over. That's buys an hour before it starts again. Buying a nividia shield.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi LolaK,
Thank you for sharing your experience with the Fire TV Stick 4K Max. I'm truly sorry to hear that you're dealing with constant restarts and boot loops – that's an incredibly frustrating issue, especially when you have to unplug everything and start over only to have it happen again within an hour. That's definitely not the reliable streaming experience you should be getting from this device.
The persistent boot loop issue you're describing suggests there may be a hardware defect or a serious software malfunction. Before you make the switch to another device, I'd like to offer a few potential solutions:
Try a factory reset (if you can access settings before it reboots)
Ensure the device isn't overheating by checking that it has adequate ventilation
Try using a different power adapter and USB cable, as insufficient power can cause restart issues
Check if there's a pending software update that might resolve the stability issue
However, I completely understand if you've already tried troubleshooting and are ready to move on. If you'd like to pursue a replacement or refund, please contact our support team at 1-888-280-4331. They can help determine if this is a defective unit and arrange a replacement.
We appreciate you taking the time to share this feedback, as it helps us identify and address quality issues.
Fire tv 4k max
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These latest fire tv stick are not as good as the older ones . If you buying it , so you can play game pass cloud gaming on it , then let tell you, not worth it for that reason . Gaming suck on it
I would recommend this to a friendGood value when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with hisense tvs lots of apps & little issues
I would recommend this to a friend4k Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but they didn't have to add permission for every individual app.
I would recommend this to a friendInterface is horrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just not a fan of Amazon Fire TVs. I hate the interface. With that said, this one has decent specs. But just couldn't play back 4k videos from Kodi smoothly. There are many other option out there for Android TV units.
No, I would not recommend this to a friendBest streaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great running through home theater. 6e speed a plus
I would recommend this to a friendI care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, hard to understand all possibilities. Need more time.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodnnnnnñnnñnnnĺlĺlĺllĺlllllĺñĺlllllĺlllllllllllll
I would recommend this to a friendNeeds to be updated for better internet connection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine when I started using it but then it kept cutting in and out because of the internet connection and this happened the first time I had a Firestick.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi KrystalG,
We are sorry you are not enjoying your Fire TV Stick 4K Max. To ensure your device has the most current software please head to settings and verify there is no update- this could be causing a delay! You are correct, the device does require a strong wifi connection to give you an optimal experience.
This device helps to level up your 4K Ultra HD entertainment with a powerful 2.0 GHz quad-core processor for lightning-fast app starts, next-gen Wi-Fi 6E support for smoother streaming, and double the storage for even more downloads. Choose from over 1.5 million movies and TV episodes and control it all with the press of a button. Plus, Fire TV Ambient Experience brings atmosphere to any room. However, to benefit from Wi-Fi 6E(mentioned on the box), a compatible Wi-Fi 6E router, like the eero Pro 6E, is required. Fire TV Stick 4K Max is also compatible with earlier wifi routers. For further questions on this, call us. Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
new tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, but I have to learn all the new Fire Stick features.
I would recommend this to a friendBasura
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ni siquiera me deja programarlo y te manda a servició técnico y claro en amazon no te respode nadie son solo preguntas estupidas Dinero tirado a la basura
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Estimado Beto,
Gracias por tomarse el tiempo de compartir su experiencia con el Fire TV Stick 4K Max. Lamento mucho saber que ha tenido problemas con la configuración del dispositivo y que no ha podido recibir la ayuda que necesita de nuestro equipo de soporte.
Entiendo su frustración—comprar un dispositivo nuevo y no poder ni siquiera configurarlo es una experiencia muy decepcionante. Y cuando busca ayuda y siente que solo recibe respuestas automatizadas en lugar de asistencia real, eso hace que la situación sea aún más frustrante.
Me gustaría ayudarle a resolver esto. Aquí hay algunos pasos que pueden ayudar con la configuración:
Asegúrese de que su televisor esté en la entrada HDMI correcta donde conectó el Fire TV Stick
Verifique que su red Wi-Fi esté funcionando y que tenga la contraseña correcta a la mano
Reinicie el dispositivo desconectándolo por 30 segundos y volviéndolo a conectar
Acerque el dispositivo a su router Wi-Fi si es posible, para asegurar una conexión estable
Si estos pasos no resuelven el problema, le recomiendo llamar directamente a nuestro equipo de soporte técnico al 1-888-280-4331. Por teléfono podrá hablar con un agente en vivo que puede guiarle paso a paso por la configuración—mucho más efectivo que las respuestas automatizadas en línea. También puede solicitar asistencia en español.
Su dinero no debería sentirse desperdiciado. Queremos asegurarnos de que su dispositivo funcione correctamente.
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its intended to but the UI isnt very good.
I would recommend this to a friend