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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4070 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,070 reviews
  • Rated 4 out of 5 stars

    Way better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than the other fire sticks that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family movie nights at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design of the fire TV remote! I'm so happy to have a fire stick on movie nights with the family! Saves so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Memory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new firesticks alot better with the increased memory allows for more apps without buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money would purchase again !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable tv streamer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plug and play device for non smart TV, also use it on the go at a hotels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old fire stick had died so we upgraded. We love the newer version. Also love that you can use your phone as a remote with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these devices for streaming content. Package camenas described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besties at the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ-PZ way to watch your FAVS! Amazon Fire Stick 4K and Great service at Best Buy! Thanks to some great advice and service from our Besties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have bought for tv and movie apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NiKenzie 4K FireStick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installment especially went restoring from my old firestick. Works well with our 4K TV. All my apps are working better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to have gotten it on sale. I didnt expect it to work this well but it did. The voice activation is also super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick 4K Max Streaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Streaming Device With More Memory Than All The Other Amazon Firestick Devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price value was excellent and space has increased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick 4k Max purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and product availability, will be ordering more form best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great Investment Work fast and upload also lot of Space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fire stick I’m very happy with the product i bought two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire T.V. Stick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little device for watching a variety of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, we watch a lot of movies before they hit the theaters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works great for the basement TV. Need good wireless internet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not program it I have right next to my Internet,device still won’t load up

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi RonnieR,

      Thank you for sharing your feedback about the Fire TV Stick 4K Max. I'm sorry to hear you're having trouble getting it set up—that's frustrating when you're ready to start streaming and the device won't load properly, even with strong Wi-Fi nearby.

      Setup issues can happen for several reasons, but here are some troubleshooting steps that should help get your Fire TV Stick up and running:

      Check the power source: Make sure you're using the power adapter that came with the Fire TV Stick plugged into a wall outlet (not your TV's USB port), as TV USB ports often don't provide enough power
      Verify HDMI connection: Ensure the Fire TV Stick is firmly inserted into your TV's HDMI port. If it's hard to reach, use the included HDMI extender cable
      Select the correct HDMI input: Use your TV remote to switch to the correct HDMI input where the Fire TV Stick is connected
      Restart the setup: Unplug the Fire TV Stick from power for 30 seconds, then plug it back in and wait a few minutes for it to boot up
      Wi-Fi connection: When the setup screen appears, make sure you're selecting the correct Wi-Fi network and entering the password accurately (passwords are case-sensitive)
      Move closer to router: Even though your internet device is nearby, try moving the Fire TV Stick closer to your router during initial setup

      If these steps don't resolve the issue and the device still won't load, please contact our support team at 1-888-280-4331 or through the Amazon app. They can walk you through the setup process step-by-step or arrange a replacement if there's a hardware issue.

      Your feedback about the setup difficulty is valuable and helps us identify where additional support or clearer instructions are needed. AmazonDevices