Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 12100269
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Fire Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Stick seems to work well and connects to the Wifi with no issues.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Would have given 5 stars if it didn't turn off at times by itself.
I would recommend this to a friendFire stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as a good gift, they were able to watch local channels.
I would recommend this to a friendstill not set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was just going to have to plug this into my TV sign it into my WIFI and be good to go but I am being promted for so much information its ridicoulus! I have it still sitting in the box 2 months later, I dont have the time nor the desire to deal with this... but also no time to get to a best buy to return it... I am sure its great once it is set up but this is going to probably given to someone as a gift or donated and buy soemthing else
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire TV Stick 4K streaming device. I am sorry to hear about the issues you are having with setup. That sounds frustrating. The process does take 5-10 minutes to complete depending on the amount of apps you want to install initially and whether you have an Amazon account already. It's worth noting that once this initial setup is complete, turning on and using the Fire TV Stick in the future is much quicker. I hope you give it one more try, the effort will be worth it. Thanks again for the feedback, I hope you have a great day!
Makes a “dumb” tv smart.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can be finicky at times but for the most part it does what it’s supposed to.
I would recommend this to a friendremote disconnects
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently the remote would not connect to the firestick. I would have to unplug the firestick for about 30 seconds the pair the remote and firestick.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi WilliamG,
We are sorry to hear that you are having this issue with your Fire TV Stick 4K Max. This may be due to low battery in the remote, it being out of range, or interference from other devices in your space, or a weak Wi-Fi connection. You can check the battery levels, move closer to the Firestick, and try re-pairing the remote. If the issue persists, please call us!
You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Fire Stick Did Not Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after empting all my apps' caches and data, my fire tv kept continuously telling me I had no storage left on my tv, so I would need to uninstall three of my apps to provide storage. i had only four apps (Youtubetv, Netflix, Amazon Prime and HBO Max) installed. I was told by Geek Squad this fire stick would provide me the storage necessary to solve this problem. It did not solve the problem.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi PatrickV,
Thank you for taking the time to share your feedback about the Fire TV Stick 4K Max. We sincerely apologize that the device didn't solve your storage problem as you expected based on the Geek Squad's recommendation.
We want to clarify an important point: the Fire TV Stick 4K Max's 16 GB of storage is internal to the Fire Stick itself, not your TV. The storage issue you're experiencing with your TV telling you there's no storage left is actually related to your TV's internal storage, not the Fire Stick's capacity. The Fire Stick operates independently and stores its own apps and data on its 16 GB memory.
Here's what may be happening: If you're still seeing storage warnings after installing the Fire Stick, it's possible that:
Your TV's native apps are still consuming storage on the TV itself
You may need to use the Fire Stick's interface exclusively (rather than your TV's smart features) to access your streaming services
The apps should be installed on the Fire Stick, not on your TV
To resolve this: Install YouTube TV, Netflix, Amazon Prime, and HBO Max directly on your Fire TV Stick 4K Max through the Fire TV interface. This way, they'll use the Fire Stick's 16 GB storage instead of your TV's limited storage. You may also want to uninstall or disable the apps on your TV itself if they're taking up space there.
If you've already done this and are still experiencing issues, or if the Fire Stick isn't meeting your needs, you're welcome to return it to Best Buy within their return window. We'd also be happy to help troubleshoot further if you'd like to give it another try with the setup approach above.
We appreciate your feedback and hope we can help get your streaming experience working smoothly.
- Pros mentioned:Overall performance
Still good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good still buffing thought it would be better good gift
I would recommend this to a friend Good for the price but better options are availabl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good overall but I definitely prefer the Apple TV which is more responsive.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Aragon,
We are happy you are enjoying the Fire TV Stick 4K Max. If there is something specific your device is not responding to, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
BBright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase price was very reasonable. Much cheaper than other online brands
I would recommend this to a friendFire Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using the item and the set up was easy. I'd definitely recommend it to a friend.
I would recommend this to a friendDevice had a defect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device had a defect so returned it. But otherwise, FireTV stick is better than other streaming devices. The Internet app for browsing was continuously stuck while playing.
I would recommend this to a friendAmazon firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speak text feature is way better than my old one. Came ready to go.
I would recommend this to a friendFirestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got ut for a fair price and the functionality is great
I would recommend this to a friendFirestick occasionally freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Occasionally freezes and has to be unplugged and replugged in
I would recommend this to a friendTime to adjust
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need more time to experience this product, so I don’t know if i like it or not.
I would recommend this to a friendMr. Not Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new OLED TV (65") and this Fire TV Stick within a week of each other. The picture quality is just OK, less than I would expect from an OLED. The picture also "jumps" at time, making me suspect the fire stick. My investigation continues but so far, I am not satisfied - to the extent of considering return of the TV.
No, I would not recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really haven't used it that much until I buy Hulu.
I would recommend this to a friendFire tv 4k max
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These latest fire tv stick are not as good as the older ones . If you buying it , so you can play game pass cloud gaming on it , then let tell you, not worth it for that reason . Gaming suck on it
I would recommend this to a friendAlr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick is kind of annoying bc when we use certain apps that we downloaded we have tk unplug and plug the firesti k back in. Not only that but it is very slow and lags, my movies sometimes gets stuck, or freeze. Adding on the app that I downloaded on firesrick tv always takes me back to the home oage.
No, I would not recommend this to a friend