Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 12100269
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Awesome device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these devices for streaming content. Package camenas described.
I would recommend this to a friendWorth the upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old fire stick had died so we upgraded. We love the newer version. Also love that you can use your phone as a remote with the app.
I would recommend this to a friendBesties at the Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EZ-PZ way to watch your FAVS! Amazon Fire Stick 4K and Great service at Best Buy! Thanks to some great advice and service from our Besties!
I would recommend this to a friendNiKenzie 4K FireStick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installment especially went restoring from my old firestick. Works well with our 4K TV. All my apps are working better.
I would recommend this to a friendWorks perfectly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was lucky to have gotten it on sale. I didnt expect it to work this well but it did. The voice activation is also super cool
I would recommend this to a friendFirestick 4K Max Streaming Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Streaming Device With More Memory Than All The Other Amazon Firestick Devices!
I would recommend this to a friendMy Firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price value was excellent and space has increased.
I would recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great Investment Work fast and upload also lot of Space
I would recommend this to a friendFirestick 4k Max purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and product availability, will be ordering more form best buy
I would recommend this to a friendFire stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fire stick I’m very happy with the product i bought two
I would recommend this to a friendAmazon Fire T.V. Stick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great little device for watching a variety of programs.
I would recommend this to a friendExcellent device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device, we watch a lot of movies before they hit the theaters.
I would recommend this to a friendFirestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, works great for the basement TV. Need good wireless internet
I would recommend this to a friendFire stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not program it I have right next to my Internet,device still won’t load up
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RonnieR,
Thank you for sharing your feedback about the Fire TV Stick 4K Max. I'm sorry to hear you're having trouble getting it set up—that's frustrating when you're ready to start streaming and the device won't load properly, even with strong Wi-Fi nearby.
Setup issues can happen for several reasons, but here are some troubleshooting steps that should help get your Fire TV Stick up and running:
Check the power source: Make sure you're using the power adapter that came with the Fire TV Stick plugged into a wall outlet (not your TV's USB port), as TV USB ports often don't provide enough power
Verify HDMI connection: Ensure the Fire TV Stick is firmly inserted into your TV's HDMI port. If it's hard to reach, use the included HDMI extender cable
Select the correct HDMI input: Use your TV remote to switch to the correct HDMI input where the Fire TV Stick is connected
Restart the setup: Unplug the Fire TV Stick from power for 30 seconds, then plug it back in and wait a few minutes for it to boot up
Wi-Fi connection: When the setup screen appears, make sure you're selecting the correct Wi-Fi network and entering the password accurately (passwords are case-sensitive)
Move closer to router: Even though your internet device is nearby, try moving the Fire TV Stick closer to your router during initial setup
If these steps don't resolve the issue and the device still won't load, please contact our support team at 1-888-280-4331 or through the Amazon app. They can walk you through the setup process step-by-step or arrange a replacement if there's a hardware issue.
Your feedback about the setup difficulty is valuable and helps us identify where additional support or clearer instructions are needed.
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a gift well tell everyone all about it
I would recommend this to a friendDysfunctional Firestick
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although rated for IPV6 and 4K video, this device does not maintain its network connection and contstantly loses its network connection.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DP357, thank you for providing feedback on the Fire TV Stick 4K Max. I am sorry to see the experience you have had thus far. Here are some steps to try and resolve the connectivity issues. 1. Unplug your router and Fire Stick, wait a few seconds, then plug them back in.
2. Ensure the HDMI cable is securely plugged into both the Fire Stick and TV.
3. Access your Fire Stick settings to view your Wi-Fi signal strength.
4. If possible, reposition your Fire Stick closer to your router.
5. Go to Fire Stick settings to check for and install any available software updates. If these steps do not help and your are still disappointed with the device you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Terrible lag even with high speed internet.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffers way too much for “4k.” Just very disappointed.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello NOLA and thank you for providing feedback on your experience with your Fire Stick. I am terribly sorry for the buffering issue you are experiencing with your device. One recommendation I would have is to see if you have any pending updates that are slowing down or preventing your device from functioning to the best of its ability. You can check this by going to Settings>Device & Software>About>Check for Updates. Another thing you can test is your network speed to see if you are running fast enough for the best experience. This can be affected by a number of things but you can check this by going to Settings>Network>(Your Wi-Fi network name)>Run Speed Test. If there is an issue, there are additional troubleshooting tips that will come up on screen for you. If you still are having issues, I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot further and see what options are available to you. Thank you for taking the time to provide your feedback and I do hope this helps resolve your buffering problem so you can enjoy your device. Have a terrific day!
- Pros mentioned:Ease of use, Overall performance
Perfect, Reliable 4K Streaming
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We picked this up for our secondary TV, and it has been a fantastic addition to our home. While it doesn't have the 6E capabilities of the Max version, it still delivers a premium 4K HDR streaming experience. It includes 8GB of internal storage for your apps. The setup was completely painless, and the interface makes it intuitive to navigate between our favorite streaming platforms. It’s a great value for anyone who works hard for their money and just wants a straightforward, high-quality streaming device without overpaying.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Remote control
been wanting to try a streaming stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first i'm a big appleTV (hardware) fan and bought 4k max to try. for what i paid it's okay but if paying full msrp would be disappointed. first up is the remote .. light & cheap but works well. picture is good and UI is functional & responsive. however did experience random buffering & hangs with video (not often but this was with amazon's own app that i never experienced with appleTV & 1gb fiber & amazon app). and the interface seems like one big AD driven attempt to "integrate" different services (or hide them) under the fire UI. hdmi-cec works well with my setup and found a full selection of expected app's. the length of the power cable fell short for my setup & tv's 15w usb indicated it was under powered (but worked?) but extension cord & included usb brick worked well. without appleTV hardware, i could live with this stick as an inexpensive alternative .. just buy it on sale (often). also, storage seems limited .. my watch has 4x more .. but was more than enough for my needs.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Fast, Smooth, and Makes My TV Feel Smarter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this streaming device. The Fire TV Stick 4K Max is noticeably fast, apps load quickly, streaming is smooth, and navigation feels responsive with no lag. Setup was easy, and Wi-Fi performance has been solid. The picture quality looks great in 4K, and the Ambient Experience is a nice bonus when the TV isn’t actively in use. It’s been reliable, easy to use, and does exactly what it’s supposed to do. 10/10 — highly recommend if you want a fast, no-frustration streaming experience.
I would recommend this to a friend