Customer Ratings & Reviews
- Model:
- B0F7Z4QZTT
- SKU:
- 6644638
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and speed of this product, frequently highlighting how simple the setup process is. Users also appreciate the high-quality 4K streaming capabilities and the inclusion of modern Wi-Fi 6 support at a fair price point. However, some customers are negative about the remote control, noting that it lacks backlighting for nighttime use, and others have expressed concerns regarding compatibility with certain streaming services.
This summary was generated by AI based on customer reviews.
Good product but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the firestick. just wish this one would last much longer than the last one. in my experience, they usually only good for like 1.5 years.
I would recommend this to a friendFire stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option to cable. Enjoying it as I type this
I would recommend this to a friend4k is worth the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4k Firestick works really good on my projector
I would recommend this to a friendFire stick
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good gets the job done haves all types of app
I would recommend this to a friendGreat until update causes unrecoverable lockup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great while they work. I have had at least three fire sticks permanently lock up during sw updates. All have been after a couple years.
I would recommend this to a friendFirestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy that it wants me to watch ads for upcoming movies and things and I can’t seem to always back out of that without a lot of hassle. I may just toss it. I don’t need it to downstream
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JuanitaT,
Thanks for sharing your feedback about the Fire TV Stick 4K Plus. I understand your frustration with the promotional content and ads appearing on the home screen - that's a common concern we hear from customers who prefer a more streamlined viewing experience.
The promotional content you're seeing is part of the Fire TV interface design, but there are a few ways to minimize your exposure to it:
Quick navigation tip: When ads or promotional content appear, pressing the Home button twice quickly will usually take you directly to your apps row, bypassing most promotional screens.
Customize your home screen: Go to Settings > Preferences > Featured Content and disable "Allow Video Autoplay" and "Allow Audio Autoplay" - this will stop promotional videos from automatically playing when you navigate the home screen.
Use app shortcuts: Long-press the app buttons on your Alexa Voice Remote to assign your most-used streaming services (Netflix, Prime Video, etc.) for instant one-button access, completely bypassing the home screen.
I know these workarounds don't eliminate the promotional content entirely, but they can significantly reduce how often you encounter it. The Fire TV Stick 4K Plus offers excellent streaming performance with Wi-Fi 6 and AI-powered search capabilities - hopefully these tips will help you enjoy those benefits without the hassle.
If you'd like more detailed guidance on customizing your interface, our support team at 1-888-280-4331 can walk you through additional settings options.
Thanks again for taking the time to share your experience with the Best Buy community.
A step backward from Gen 1 Fire 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Gen 2 Fire 4K won't play Amazon Music high res files, but Gen 1 did. Gen 2 4K Max won't either. Otherwise OK.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Brad. Thank you for your feedback regarding the Fire TV Stick 4K (2nd Gen) and its handling of Amazon Music high-resolution files. I'm sorry to hear about this compatibility issue, especially since you were able to play these files on your 1st Gen device. While the Fire TV Stick 4K (2nd Gen) offers many improvements, I understand how disappointing it is to lose functionality you previously had. For the best possible audio experience with your high-resolution files, I recommend checking that your audio settings are optimized: go to Settings > Display & Sound > Audio and ensure you have the highest quality output selected for your setup. I hope that helps, have a great day!
Mostly happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement fire stick whereas the installation was fairly easy I still have not be able to watch my previous purchases.
I would recommend this to a friendGood but need more details
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything with the buying was ok. But there are some apps that the device doesn't run well, or doesn't run at all. So this is an inconvenient
I would recommend this to a friendHorrible, For What I Used It For
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based on a specific purpose/app that I bought this Fire Stick for, so keep that in mind when reading this review. I have a TV with Roku built-in and I already have access to many of the apps this device is used for. I bought this on the recommendation of a tech from Dish TV, who told me I could use this to access their app instead of paying a monthly charge for a "Joey" on my 2nd TV. Nope. While the app appears to be very similar to the guide screen and functions on the "hopper," the actual implementation is horrible, to the point I would rather go do chores around the house rather than watch this, if those were my only 2 choices. There is so much lag between your input and how it responds that you can't tell if it did not get the command or just wan't carrying it out. Then, the multiple commands you input stack up and freeze it further. Finally, it fails and you have to re-boot. Was so bad, I returned the Fire Stick and ordered a "Joey" from Dish, realizing the $7/month extra was worth not dealing with this hot mess. One could argue maybe it was actually the Dish app that was defective, and not the Fire Stick. Fair point, but is there no beta testing? Amazon (or whoever makes this thing) have their reputation on the line and have a vested interest that all of the apps going through this thing should work. In my mind, if it's a defective app and not the Fire Stick, Amazon also shares culpability because they allow Dish to 1) use their device and 2) promote Fire Stick to access that app. Live and die together.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still don't know why but this item did not work with my T.V. so I had to return it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello DavidP. Thank you for your review. I'm sorry to hear that the Fire TV Stick 4K didn't work with your TV. This must have been frustrating, and we understand how disappointing it can be when new devices don't function as expected. To use a Fire TV Stick 4K, your TV needs an HDMI port and must support HD or 4K UHD resolution. Thank you for letting us know about your experience. Have a great day.
- Cons mentioned:Remote control
Flimsy cheap build
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The platform is great. The remote is so cheap and feels like it might crumble like a Pringle.
No, I would not recommend this to a friend Fire stick 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this product and i recommended it for those who don't want to spend for a new tv this will give you all the apps.
I would recommend this to a friendRemote sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just another fire stick. Hoping we stop getting the spinner with our streaming. Dislike the remote. Sucks. Got all those buttons at the bottom and now the mute is off to the side so find it hard in the dark to hit mute during the commercials. Still has all that Amazon bloat crap installed. Gotta jump thru the hopes to get Unknown sources enabled.
No, I would not recommend this to a friendReturned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to send this back. It’s wasn’t working, I’m not a big fan of the fire stick
No, I would not recommend this to a friendNot that good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know if its the fire stick or some of the streaming services, but still have some trouble viewing some shows.
No, I would not recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement serves its purpose after older ones failed to update
I would recommend this to a friendWorld phone hut inc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really get the proper chance to use this yet but I’m sure I will soon
I would recommend this to a friendSite Blocking decreases value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick works good but Amazon and google are blocking a lot of the free stuff.
I would recommend this to a friendReplacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the remote I needed for my television. My tv already had a fire tv built in. I needed a replacement remote.
I would recommend this to a friend