Customer Ratings & Reviews
- Model:
- B0F7Z4QZTT
- SKU:
- 12181886
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Defective Firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not fully work. Will not synch to turn TV on and off.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Newlaptop. Thank you for taking the time to leave a review on the Fire TV Stick 4K. I am sorry to hear about the issue you are experiencing and would like to recommend some steps to try and help solve the issue:
1. Go to settings on your Fire TV and then select Equipment control.
2. Select Manage equipment and scroll down to TV and then select change TV. Follow the on-screen guide to set the Fire Stick to the manufacturer of the TV.
If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 1-888-280-4331. Thank you again, have a great day!
Great 4K stick!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K stick makes my mom's old TV look new! Better interface than Roku.
I would recommend this to a friendFirst Fire Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first fire stick, and it is taking me some time getting use to it. I definitely do not like the hour glassing that occurs while watching a football game or movie even though I purchased a monthly subscription for a live TV package.
I would recommend this to a friendBad Firestick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Firestuck didn’t work after a few months. We bought another one and it wouldn’t work either. We returned it And got Roku.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Remote could be a little bigger and controll tv better.
I would recommend this to a friendremote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with TV but only works through the HDMI
I would recommend this to a friendMR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MAYBE I NEED A BETTER-QUALITY FIRE TV STICK I WILL CHECK AROUND
I would recommend this to a friendAmazon firestick and remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote did not work. Called Amazon with serial number information and they confirmed fire stick was a copy not authentic. Manager was nice enough to give me a refund for my time and trouble.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it . More storage than the original and a good price.
I would recommend this to a friend- Pros mentioned:Overall performance
Impatient survey request
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rating if for being rush requested for an opinion. if this one works as well as the others I have purchased, then it is OK. Dipsticks send me a survey request days after I had purchased and give NO time for it to be installed, used, tested. it was for a seldom used guest room TV.
I would recommend this to a friend Not working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was not working properly all the times. Hence I returned it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RajaramanS,
Thank you for taking the time to share your feedback about the Fire TV Stick 4K Plus. We're sorry to hear that the device wasn't working properly and that you experienced issues during use.
We understand how frustrating it can be when a streaming device doesn't perform as expected, especially with a newer model. While we're disappointed that the Fire TV Stick 4K Plus didn't meet your needs, we appreciate that you gave it a try and respect your decision to return it.
Your feedback is valuable and helps us understand customer experiences with our products. If you decide to give Amazon streaming devices another chance in the future, we'd be happy to help ensure you have a better experience.
The fire stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're straight i'm glad I bought it I'll buy another one
I would recommend this to a friendOk, but…….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad remote. Kept burning up batteries. Otherwise ok.
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast Response in connection and it is good quality
I would recommend this to a friendokay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay device, it runs rather slowly however. Stuttering in some apps
No, I would not recommend this to a friendVery unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing never works. We stream and the remote is crap. Tried to use phone and nothing seems to work. The tv shows connected but nothing else works.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi LeaciaT,
We are sorry to hear you are not enjoying your Fire TV Stick 4K. To ensure that your Fire TV Stick 4K is functioning optimally, please check the wifi connection and account credentials are inputted correctly. We would love to help you if you wish! You can call Amazon customer service, available 24/7 for assistance. You can reach us at 1-888-280-4331!
Hope that helps!
Trouble loading apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble setting it up with my apps. Wish that there was a support phone number where I could get help,
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BS09,
Thank you so much for taking the time to share your experience with the Fire TV Stick. I completely understand how frustrating it can be when you're trying to set up your new device and running into difficulties with the apps. It's especially disappointing when you can't find an easy way to get immediate help over the phone.
We really appreciate your feedback about wanting more accessible phone support. I'd love to help you resolve these app issues so you can start enjoying your Fire TV Stick. You can reach our customer service team at 1-888-280-4331 for personalized assistance 24/7
Thanks again for letting us know about your experience – it helps us improve our products and services for all customers.
remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work for my fire tv, I am not rating the remote but the customer service I received at the best buy in Riverside, CA. The guy, David was rude and short when I was asking for assistance in replacing remote.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi TanyaB,
We are sorry about your experience. If you need further assistance or have questions about the remote, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Okay Steam Link alternative
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a budget steam link device using moonlight. Its not bad for the price but is a bit of a hassle to set up. Not quite as streamlined as id like.
I would recommend this to a friendSluggish navigation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, but has slugglish navigation due to a lack of CPU power. If you want a smart tv stick that has more power and is smoother, just buy the better version of this stick.
No, I would not recommend this to a friend