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Customer reviews

Rating 4.8 out of 5 stars with 3770 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,770 reviews
  • Rated 1 out of 5 stars

    Fire junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Horrible to use. Perfer roku. Wouldnt recommended to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy with fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's new and has Update issue, app store choice are limited

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      I am sorry to hear about the issues you are experiencing with the Fire TV Stick 4K. Here are some troubleshooting steps to try to help resolve the issue with updating. 1. Check that your Fire TV device is connected to the Internet. 2. Go to Settings, and then select Network. 3. Press Play/Pause on your remote to test your connection. If your device has connectivity issues, restart your home networks devices, such as your modem or router. 4. Unplug your Fire TV device. Wait one minute and then plug your device back in. 5. Confirm that your Fire TV device has enough available storage to download the update (at least 500 MB): Go to Settings on your Fire TV. Select My Fire TV or Device & Software. Select About. Select Storage. Tip: To increase your available storage, uninstall apps by going to Settings on your device. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a lot of buffering unless I'm within one room of my router

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Mike,
      I am sorry to hear of the issues you are having with your Fire TV 4K Stick. Here are some other troubleshooting steps to consider: Make sure that your Fire device is within range of your wireless router and has a good connection. Check that your Fire device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
      If you have several devices connected to your Wi-Fi network, try removing some of them to reduce congestion.
      If you have a dual-band router: The network name (or SSID) is different for both the 2.4 GHz and 5 GHz band. If using a 2.4 GHz network, channels 1, 6, and 11 are the best channels to use with your Echo device.
      Connect your Fire device to the 5 GHz band of your router (if available).
      Restart your Fire device and your Internet router and/or modem. If these steps don't work, you can reach Amazon Customer support 24/7 to assist with your device. You can reach them at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Bad software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full screen auto play ads she on my TV everyone I go to use the Firestick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of monthly fees. Majority of access is asking monthly fee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found online much chePer. The customer seevice was horrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fire TV stick is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product I would recommend Best buy to anyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price was excellent. Easy for you to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was very easy to setup this replaced an older firestick that quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent excellent excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use. I have one in every room of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIRE Stick GO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this item because I did not want to rent an extra Comcast box. It worked surprisingly well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is high quality fire stick to convert your tv to smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, Best Buy takes care of you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I would buy again, it works right out of the box, and it is simple enough for my grandma to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gizmo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a registered "geezer" I was able to get this great device up and running. I like the increased program options. I like the commercial-free programs. It good for additional sports events

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TLane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found fire stick pretty much all i expected. Easy setup and lots of channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older Fire Stick that was no longer working properly. Programs took forever to load and would often reboot randomly. This new one is fast and works better on all my streaming services. Also got it at a great price during Best Buys Black Friday sale. If you dont have a smart TV this Amazon 4k fire stick will get you access to your favorite streaming services without having to upgrade your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is great,my old remote didn't have volume control. Simple and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic!! Easy to install and set up. Lightning fast and zero buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, picture quality and wifi connectivity work well.

    I would recommend this to a friend