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Customer reviews

Rating 4.8 out of 5 stars with 3791 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Fire TV Stick 4K for its overall performance and ease of use. Users appreciate its speed and simple setup, finding it perfect for streaming. The device's 4K capabilities and Wi-Fi 6 support are also well-received. Some customers mentioned experiencing lag, but overall satisfaction is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,791 reviews
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s designed to do, affordably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart House.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your smart home.Delivery was immediate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, For What I Used It For

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on a specific purpose/app that I bought this Fire Stick for, so keep that in mind when reading this review. I have a TV with Roku built-in and I already have access to many of the apps this device is used for. I bought this on the recommendation of a tech from Dish TV, who told me I could use this to access their app instead of paying a monthly charge for a "Joey" on my 2nd TV. Nope. While the app appears to be very similar to the guide screen and functions on the "hopper," the actual implementation is horrible, to the point I would rather go do chores around the house rather than watch this, if those were my only 2 choices. There is so much lag between your input and how it responds that you can't tell if it did not get the command or just wan't carrying it out. Then, the multiple commands you input stack up and freeze it further. Finally, it fails and you have to re-boot. Was so bad, I returned the Fire Stick and ordered a "Joey" from Dish, realizing the $7/month extra was worth not dealing with this hot mess. One could argue maybe it was actually the Dish app that was defective, and not the Fire Stick. Fair point, but is there no beta testing? Amazon (or whoever makes this thing) have their reputation on the line and have a vested interest that all of the apps going through this thing should work. In my mind, if it's a defective app and not the Fire Stick, Amazon also shares culpability because they allow Dish to 1) use their device and 2) promote Fire Stick to access that app. Live and die together.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to cable. Enjoying it as I type this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k is worth the extra money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k Firestick works really good on my projector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transaction and worth every penny thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fireeee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and will be purchasing another 1

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many glitches!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freeze up, needs rebooting often. Not near as reliable as the old fire stick. Only upgraded because my remote quit on the old one and a replacement remote didnt make sense because the whole fire stick upgrade was not much more.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JAMESB,

      Thank you for taking the time to share your feedback about the Fire TV Stick 4K Plus. I'm sorry to hear you're experiencing frequent freezing and reliability issues that require constant rebooting – that's definitely not the experience we want you to have with our newest model.

      It's particularly frustrating that you upgraded from your old Fire Stick (which sounds like it was more reliable) and are now dealing with these glitches. Your device should be performing better, not worse, especially given the 4K Plus's improved specifications.

      Here are a few troubleshooting steps that may help:

      Try unplugging the Fire Stick from power for 30 seconds, then plug it back in for a full restart
      Ensure your Fire Stick is plugged directly into a wall outlet using the included power adapter (not a TV USB port, as this can cause power-related issues)
      Check for any pending software updates in Settings > My Fire TV > About > Check for Updates
      If you're using Wi-Fi 6, try temporarily switching to a 2.4GHz or 5GHz band to see if connectivity is contributing to the freezes

      If these steps don't resolve the frequent freezing, please reach out to our support team at 1-888-280-4331 or through the Fire TV app. They can help troubleshoot further or discuss replacement options to get you a device that works reliably.

      We appreciate your feedback as it helps us improve our products. AmazonDevices

  • Rated 4 out of 5 stars

    Mostly happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement fire stick whereas the installation was fairly easy I still have not be able to watch my previous purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but need more details

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything with the buying was ok. But there are some apps that the device doesn't run well, or doesn't run at all. So this is an inconvenient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs virginia ford williams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The applances are working as expected. It is great.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi VirginiaW777magic,

      Thank you so much for taking the time to share your positive feedback on the Fire TV Stick 4K Plus! We're thrilled to hear that your device is working as expected and that you're having a great experience with it.

      The Fire TV Stick 4K Plus offers excellent features including AI-powered Fire TV Search, Wi-Fi 6 support, and access to a wide range of free and live TV content, so it's wonderful to know you're enjoying what it has to offer. We hope it continues to provide you with seamless streaming and entertainment for years to come!

      If you ever have any questions or need assistance, please don't hesitate to reach out. AmazonDevices

  • Rated 3 out of 5 stars

    Flimsy cheap build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The platform is great. The remote is so cheap and feels like it might crumble like a Pringle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal got it on sale.. I'm not good with electronics so I was happy about that it wasn't complicated

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi KisaJ, thank you for taking the time to review the Amazon Fire TV Stick 4K! I’m really happy to hear that you enjoyed using the device and found the setup to be easy. It’s great to know that the Fire TV Stick 4K meets your expectations and adds value to your viewing experience. We appreciate your support and hope you have a wonderful day! AmazonDevices

  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement serves its purpose after older ones failed to update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire stick 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product and i recommended it for those who don't want to spend for a new tv this will give you all the apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another fire stick. Hoping we stop getting the spinner with our streaming. Dislike the remote. Sucks. Got all those buttons at the bottom and now the mute is off to the side so find it hard in the dark to hit mute during the commercials. Still has all that Amazon bloat crap installed. Gotta jump thru the hopes to get Unknown sources enabled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    World phone hut inc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really get the proper chance to use this yet but I’m sure I will soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if its the fire stick or some of the streaming services, but still have some trouble viewing some shows.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Site Blocking decreases value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firestick works good but Amazon and google are blocking a lot of the free stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Use to play game pass and works great. Would recommend.

    I would recommend this to a friend