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Customer reviews

Rating 4.8 out of 5 stars with 3759 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Fire TV Stick 4K for its overall performance and ease of use. Users appreciate its speed and simple setup, finding it perfect for streaming. The device's 4K capabilities and Wi-Fi 6 support are also well-received. Some customers mentioned experiencing lag, but overall satisfaction is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,759 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All expectations were met. I have no complaints, will purchase more if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    We love out fire stick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear picture and user friendly. Great for family viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 3 out of 5 stars

    Overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devise is easy to use and performs good. At times it stops working and has to be reloaded again.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello SAMM! Thank you for your feedback on the Fire TV Stick 4K Plus. I'm sorry to hear that you're experiencing overheating issues and intermittent performance problems with your device.

      The overheating and need to reload the device are concerns we take seriously. Here are comprehensive troubleshooting steps to help resolve these issues:

      Addressing Overheating:

      Ensure the Fire TV Stick has adequate ventilation and isn't enclosed in a tight space behind your TV
      Use the HDMI extender cable that came with your device to position it away from heat sources and allow better airflow
      Avoid stacking other devices on top of or directly next to the Fire TV Stick
      Keep the device away from direct sunlight or other heat-generating electronics
      Resolving Performance and Reload Issues:

      Check that your device has a strong, stable internet connection - weak Wi-Fi can cause streaming interruptions
      Restart your Fire TV Stick by unplugging it from power, waiting 30 seconds, then plugging it back in
      Ensure your Fire TV Stick is running the latest software by going to Settings > My Fire TV > About > Check for Updates
      Clear cache from problematic apps by going to Settings > Applications > Manage Installed Applications, selecting the app, and choosing Clear Cache
      If issues persist, consider a factory reset: Settings > My Fire TV > Reset to Factory Defaults (note this will erase all downloaded content and settings)
      Power Supply Considerations: Make sure you're using the original Amazon power adapter that came with your Fire TV Stick 4K Plus, as third-party adapters may not provide adequate power, leading to performance issues and overheating.

      If these steps don't resolve the overheating and performance issues, Amazon Customer Service is available 24/7 for assistance. You can reach them at 1-888-280-4331. They can help determine if a replacement may be needed.

      Thank you for bringing this to our attention, and I hope these solutions help improve your streaming experience! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desperately needed Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good call. We installed it in our new Samsung tv. A home run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this product about it all the time love

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome Amazon Device for Streaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Quality for Streaming and easy to use Apps and features. Very affordable option for those who do not have Smart TV yet or have no plans to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon fire stick is a awsome item to have. So many apps. Live tv. And as longest the tv has a build in antenna but it works either way. And it has 360,480,720,1080,1148,2160 which is 4k. Awesome picture for those that have old tvs. And new tvs. And also u can play all types of games there and use a game control that has Bluetooth. Including the famous xbox cloud streaming games on that in 4k is excellent. No lag.. no problems. Everything works especially the racing games like forza 3,4,5 and the 6th one. The graphics r amazingly and for those that have kids. They will have a ball. So i recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fire stick!! I can watch all iinds of movies and play games!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Nicee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice updated firestick with 4k. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv 2026

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all good , Happ y camper hope I can say that in a few yrs as well thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Struggle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, and the setup was fast. At my age, not many things are simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New 4K fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my fire stick quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy streaming experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the firestick. They recently updated the OS and it looks great. Super smooth and seemless when switchjng through apps. I did try the Xbox app and it ran great. So much value at this pricepoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift for parents or in kids rooms !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my mom who loves tv!! She loves her streaming sites so this was a no brainer and with the price you can’t beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    4K Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought several, this model is very fast and works great on 4k with no studdering or image issues. Pairs with my soundbar system for an awesome experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Plus works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record, I purchase the new firestick call the Fivetv plus which is very similar or the same as The firetv stick 4K. This device worked great, and would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and easy to set up. Performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Fire Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - extremely clear picture - easy to navigate. Truly a best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY FIRESTICKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch fire stick. Have had no problems. Would recommend everyone but their fire sticks from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something that is reasonably affordable, it is easy to install and It works as expected.

    I would recommend this to a friend