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Customer reviews

Rating 4.8 out of 5 stars with 3833 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Fire TV Stick 4K for its overall performance and ease of use. Users appreciate its speed and simple setup, finding it perfect for streaming. The device's 4K capabilities and Wi-Fi 6 support are also well-received. Some customers mentioned experiencing lag, but overall satisfaction is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,833 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a first rate item. It was easy to shop for. The Best Buy clerk was very helpful and selecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to replace slow tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad stick for the price i snagged it for. They usually work great until they statt getting full and slow. No complaints though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and easy to set up. Performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devise is easy to use and performs good. At times it stops working and has to be reloaded again.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello SAMM! Thank you for your feedback on the Fire TV Stick 4K Plus. I'm sorry to hear that you're experiencing overheating issues and intermittent performance problems with your device.

      The overheating and need to reload the device are concerns we take seriously. Here are comprehensive troubleshooting steps to help resolve these issues:

      Addressing Overheating:

      Ensure the Fire TV Stick has adequate ventilation and isn't enclosed in a tight space behind your TV
      Use the HDMI extender cable that came with your device to position it away from heat sources and allow better airflow
      Avoid stacking other devices on top of or directly next to the Fire TV Stick
      Keep the device away from direct sunlight or other heat-generating electronics
      Resolving Performance and Reload Issues:

      Check that your device has a strong, stable internet connection - weak Wi-Fi can cause streaming interruptions
      Restart your Fire TV Stick by unplugging it from power, waiting 30 seconds, then plugging it back in
      Ensure your Fire TV Stick is running the latest software by going to Settings > My Fire TV > About > Check for Updates
      Clear cache from problematic apps by going to Settings > Applications > Manage Installed Applications, selecting the app, and choosing Clear Cache
      If issues persist, consider a factory reset: Settings > My Fire TV > Reset to Factory Defaults (note this will erase all downloaded content and settings)
      Power Supply Considerations: Make sure you're using the original Amazon power adapter that came with your Fire TV Stick 4K Plus, as third-party adapters may not provide adequate power, leading to performance issues and overheating.

      If these steps don't resolve the overheating and performance issues, Amazon Customer Service is available 24/7 for assistance. You can reach them at 1-888-280-4331. They can help determine if a replacement may be needed.

      Thank you for bringing this to our attention, and I hope these solutions help improve your streaming experience! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The  amazon Fire TV Stick 4K is an affordable and reliable streaming device that provides a significant upgrade to any TV. It is praised for its quick performance, 4K picture quality, and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.Mick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I spent for such a variety of TV viewing. Set up is simple and picture quality is fantastic. Many free apps to watch or select from a plethora of apps available. Easy to rate this as a 5 star purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install great for that extra tv in the den that was not a smart tv saved buying a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have fire!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire sticks are awesome, better late than never! Get product to pair with Xbox controller to watch movies and game out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use streaming device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device let us return our xfinity "box" and save money throughout the year, while still being able to stream all of our favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! Set up is quick and painless! Seamless performance and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable purchase easy to install and not to many predicaments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Fire TV Stick products every time I need a streaming access remote device. The Fire TV Stick 4K is no exception. Thank you. Chase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, easy to install and get running on your TV. I had to purchase this, because my TV would constantly loose internet connection for some reason? The Firestick corrected the problem for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peed a little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Peed a little bit because I was so happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Fire TV Stick and it works great. The first one was somehow defective. I brought it right back and exchanged it. The fire stick is awesome. I will eventually buy a few more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally cutting tv cable and start streaming, the Amazon Firestick has helped cut the cable made easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation! Used immediately! I love it!! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FIRE STICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKED GREAT, EASY TO INSTALL, GOOD PRICE AND EASY TO PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lighted remote. It makes it easier to use at night

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    FIRE STICK INSTALLATION AND USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed we loved it. The installation instructions could have been a little more robust. But once installed it was and is GREAT !!!!!

    I would recommend this to a friend