Customer Ratings & Reviews

Hello AngieS! Thank you for your feedback on the Amazon Fire TV Stick 4K Select. I'm sorry to hear this wasn't the model you needed for your setup. The Fire TV Stick 4K Select is designed as a streamlined streaming device with essential features, while other models in the Fire TV lineup offer different capabilities and features that might better suit specific needs. If you're looking for expanded app compatibility, advanced features, or different functionality, you might consider exploring other Fire TV models like the Fire TV Stick 4K Max, which offers enhanced performance and additional features. I appreciate you taking the time to share your experience, and I hope you're able to find the right streaming device that meets your requirements!

Hello nolimit1,
Thank you for your feedback on the Fire TV Stick 4K Select. I am sorry to hear the device is freezing and the remote is not working. If your Firestick remote isn't turning on your TV, first check and replace the batteries, then unplug and restart both the Firestick and the remote. If that doesn't work, you can try re-pairing the remote by holding the Home button for 10 seconds, or perform a remote reset by holding the Back, Home, and Left directional buttons for 15 seconds, followed by re-pairing. For persistent issues, you may need to check the remote's equipment control settings on the Firestick or reset the Firestick itself. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.

Hi krylos,

Thank you for sharing your detailed feedback about the Fire TV Stick 4K. I understand your frustration with the changes to developer options and the inability to sideload apps on the newest model—especially when this was an important feature for your use case.

I want to acknowledge that this change has impacted users who relied on sideloading capabilities for their streaming setup. While Amazon has made adjustments to the platform's security and app ecosystem, I recognize that this doesn't address the needs of users like yourself who valued the flexibility of developer options.

Your feedback about this feature removal is important, and I want you to know that customer input like yours helps inform product development decisions. While I can't promise immediate changes, these concerns are being heard.

I understand you've already found an alternative solution with the ONN 4K streaming box that better meets your needs for sideloading apps. While we're sorry to see you move away from Fire TV devices, I appreciate that you took the time to share your experience and reasoning—it provides valuable insight into what matters most to our technically-savvy users.

If you ever decide to revisit Fire TV products in the future and there are other features or concerns we can address, we'd welcome the opportunity to serve you again.

Hi Pix503,
Thank you for your feedback on the Fire TV Stick 4K Select. I am sorry your having problems downloading apps. To download apps, use the search function on the home screen or voice search with your remote. I hope this information was helpful, have a nice day.

Hello MichaelS! Thank you for your feedback on the Fire TV Stick 4K Select. I'm sorry to hear you're experiencing difficulty finding the programming you're looking for.

The Fire TV Stick 4K Select features AI-powered search capabilities designed to help you locate content more easily across multiple streaming services. Here are some comprehensive ways to improve your content discovery experience:

Voice Search with Alexa: Press and hold the voice button on your remote and simply say what you want to watch. You can search by title, actor, genre, or even say things like "show me action movies" or "find comedies from the 90s." The AI-powered search will scan across all your installed apps to find matches.

Universal Search Features: From the home screen, use the search icon (magnifying glass) to search across all your streaming services simultaneously. This eliminates the need to open each app individually to find content.

Personalized Home Screen: The Fire TV learns your viewing preferences over time and surfaces relevant content on your home screen. You can also customize your home screen by going to Settings > Preferences > Featured Content to control what appears.

Browse by Category: Navigate through the "Find" menu to explore content organized by categories like Movies, TV Shows, Apps, Free content, and Live TV. This can help you discover programming without knowing exactly what you're searching for.

App Organization: Press and hold the Home button, select "Apps & Channels," then "See All Apps" to view and organize all your installed streaming services in one place for easier access.

Live TV Guide: If you're looking for live programming, select the "Live" tab from your home screen to access the integrated guide showing what's currently airing across your streaming services.

If you continue to experience difficulties with content discovery after trying these methods, Amazon Customer Support is available 24/7 at 1-888-280-4331 to provide personalized assistance with optimizing your Fire TV Stick experience.

I hope these tips help you navigate and find your favorite programming more easily. Thank you for your feedback!

Hello LoriG! Thank you for sharing that you haven't used the Fire TV Stick Select yet because you're currently using a different Fire TV device. Since you haven't had the opportunity to use it yet, there's no issue to troubleshoot at this time. When you're ready to set it up, simply plug it into your TV's HDMI port and connect to Wi-Fi through the on-screen setup process. If you encounter any issues during setup or use, Amazon Customer Support is available 24/7 at 1-888-280-4331. Thank you for your feedback!

Hello Pelonstake. Thank you for your review. For enhanced security, only apps from the Amazon Appstore are available for download. Registered developers are still able to sideload. I hope that helps and have a great day!