Customer Ratings & Reviews
- Model:
- B0CJM1GNFQ
- SKU:
- 11967041
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Too many glitches!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freeze up, needs rebooting often. Not near as reliable as the old fire stick. Only upgraded because my remote quit on the old one and a replacement remote didnt make sense because the whole fire stick upgrade was not much more.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JAMESB,
Thank you for taking the time to share your feedback about the Fire TV Stick 4K Plus. I'm sorry to hear you're experiencing frequent freezing and reliability issues that require constant rebooting – that's definitely not the experience we want you to have with our newest model.
It's particularly frustrating that you upgraded from your old Fire Stick (which sounds like it was more reliable) and are now dealing with these glitches. Your device should be performing better, not worse, especially given the 4K Plus's improved specifications.
Here are a few troubleshooting steps that may help:
Try unplugging the Fire Stick from power for 30 seconds, then plug it back in for a full restart
Ensure your Fire Stick is plugged directly into a wall outlet using the included power adapter (not a TV USB port, as this can cause power-related issues)
Check for any pending software updates in Settings > My Fire TV > About > Check for Updates
If you're using Wi-Fi 6, try temporarily switching to a 2.4GHz or 5GHz band to see if connectivity is contributing to the freezes
If these steps don't resolve the frequent freezing, please reach out to our support team at 1-888-280-4331 or through the Fire TV app. They can help troubleshoot further or discuss replacement options to get you a device that works reliably.
We appreciate your feedback as it helps us improve our products.
Mostly happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement fire stick whereas the installation was fairly easy I still have not be able to watch my previous purchases.
I would recommend this to a friendMrs virginia ford williams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The applances are working as expected. It is great.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi VirginiaW777magic,
Thank you so much for taking the time to share your positive feedback on the Fire TV Stick 4K Plus! We're thrilled to hear that your device is working as expected and that you're having a great experience with it.
The Fire TV Stick 4K Plus offers excellent features including AI-powered Fire TV Search, Wi-Fi 6 support, and access to a wide range of free and live TV content, so it's wonderful to know you're enjoying what it has to offer. We hope it continues to provide you with seamless streaming and entertainment for years to come!
If you ever have any questions or need assistance, please don't hesitate to reach out.
Good but need more details
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything with the buying was ok. But there are some apps that the device doesn't run well, or doesn't run at all. So this is an inconvenient
I would recommend this to a friendFlimsy cheap build
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The platform is great. The remote is so cheap and feels like it might crumble like a Pringle.
No, I would not recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal got it on sale.. I'm not good with electronics so I was happy about that it wasn't complicated
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi KisaJ, thank you for taking the time to review the Amazon Fire TV Stick 4K! I’m really happy to hear that you enjoyed using the device and found the setup to be easy. It’s great to know that the Fire TV Stick 4K meets your expectations and adds value to your viewing experience. We appreciate your support and hope you have a wonderful day!
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement serves its purpose after older ones failed to update
I would recommend this to a friendFire stick 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this product and i recommended it for those who don't want to spend for a new tv this will give you all the apps.
I would recommend this to a friendRemote sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just another fire stick. Hoping we stop getting the spinner with our streaming. Dislike the remote. Sucks. Got all those buttons at the bottom and now the mute is off to the side so find it hard in the dark to hit mute during the commercials. Still has all that Amazon bloat crap installed. Gotta jump thru the hopes to get Unknown sources enabled.
No, I would not recommend this to a friendWorld phone hut inc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really get the proper chance to use this yet but I’m sure I will soon
I would recommend this to a friendNot that good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know if its the fire stick or some of the streaming services, but still have some trouble viewing some shows.
No, I would not recommend this to a friendSite Blocking decreases value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick works good but Amazon and google are blocking a lot of the free stuff.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Use to play game pass and works great. Would recommend.
I would recommend this to a friendFǐre stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the newer fire stick ours quit working so we had to buy another one
I would recommend this to a friendGood enough.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect UNLESS I used the extension adapter...which was not needed mechanically but was the only way.
I would recommend this to a friendReplacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the remote I needed for my television. My tv already had a fire tv built in. I needed a replacement remote.
I would recommend this to a friendFire Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply instilation not glitches to usb port on tv and power outlet
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marginally better than the early edition Fire Stick 4k that it replaced. Remote would not control TV volume however, the TV remote easily controls the Fire Stick.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Arby. Thank you for taking the time to leave a review, and I am sorry to hear about the issues you are having with the Fire TV Stick 4K remote. I have some recommendations to try and solve your issue. First, I would check the TV settings within the Fire TV Stick 4K. You can do this by going to Settings, Equipment Control, and selecting Manage Equipment. Select "Change TV" and choose the TV manufacturer to ensure the correct IR codes are being sent. If that does not work, I recommend repairing the remote. Go to Settings, Controllers and Bluetooth Devices, and select Amazon Fire TV Remotes. Select the remote and follow the on-screen prompts. If these steps do not help, and you are still having functionality issues, you can call Amazon customer service, available 24/7 for assistance with the device. You can reach them at 1-888-280-4331. I hope this information is helpful. Thank you!
Smart device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good if yiu sont have smart tv. With that you can play different app.
I would recommend this to a friendNot watmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it had the,alexa button it didnt only had a .microphone button it doesn't work with my echo show 8
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, LucyR. Thank you for taking the time to leave a review on the Fire TV Stick 4K. I am sorry to hear about the issue you are experiencing with the device. While the Fire TV Stick 4K remote shows a microphone instead of the Alexa icon, the device still uses Alexa. If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!