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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Fire TV Stick 4K for its overall performance and ease of use. Users appreciate its speed and simple setup, finding it perfect for streaming. The device's 4K capabilities and Wi-Fi 6 support are also well-received. Some customers mentioned experiencing lag, but overall satisfaction is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,668 reviews
  • Rated 1 out of 5 stars

    Fire junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Horrible to use. Perfer roku. Wouldnt recommended to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy with fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's new and has Update issue, app store choice are limited

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      I am sorry to hear about the issues you are experiencing with the Fire TV Stick 4K. Here are some troubleshooting steps to try to help resolve the issue with updating. 1. Check that your Fire TV device is connected to the Internet. 2. Go to Settings, and then select Network. 3. Press Play/Pause on your remote to test your connection. If your device has connectivity issues, restart your home networks devices, such as your modem or router. 4. Unplug your Fire TV device. Wait one minute and then plug your device back in. 5. Confirm that your Fire TV device has enough available storage to download the update (at least 500 MB): Go to Settings on your Fire TV. Select My Fire TV or Device & Software. Select About. Select Storage. Tip: To increase your available storage, uninstall apps by going to Settings on your device. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a lot of buffering unless I'm within one room of my router

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Mike,
      I am sorry to hear of the issues you are having with your Fire TV 4K Stick. Here are some other troubleshooting steps to consider: Make sure that your Fire device is within range of your wireless router and has a good connection. Check that your Fire device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
      If you have several devices connected to your Wi-Fi network, try removing some of them to reduce congestion.
      If you have a dual-band router: The network name (or SSID) is different for both the 2.4 GHz and 5 GHz band. If using a 2.4 GHz network, channels 1, 6, and 11 are the best channels to use with your Echo device.
      Connect your Fire device to the 5 GHz band of your router (if available).
      Restart your Fire device and your Internet router and/or modem. If these steps don't work, you can reach Amazon Customer support 24/7 to assist with your device. You can reach them at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Bad software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full screen auto play ads she on my TV everyone I go to use the Firestick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of monthly fees. Majority of access is asking monthly fee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found online much chePer. The customer seevice was horrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    TLane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found fire stick pretty much all i expected. Easy setup and lots of channels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work with youtube tv. I cant use it this way

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great, but no infrared

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just works and is faster than the old one. I'm taking one start off as it no longer supports IR control for remotes so I have to have another remote to control my audio (yes I know that HDMI-ARC deals with this, but the audio receiver lacks HDMI.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent excellent excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price was excellent. Easy for you to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use. I have one in every room of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is high quality fire stick to convert your tv to smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gizmo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a registered "geezer" I was able to get this great device up and running. I like the increased program options. I like the commercial-free programs. It good for additional sports events

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older Fire Stick that was no longer working properly. Programs took forever to load and would often reboot randomly. This new one is fast and works better on all my streaming services. Also got it at a great price during Best Buys Black Friday sale. If you dont have a smart TV this Amazon 4k fire stick will get you access to your favorite streaming services without having to upgrade your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fire stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Clear directions. Found favorites easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire stick works really great that’s all I to say

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic!! Easy to install and set up. Lightning fast and zero buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fire stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just subscribe beautiful picture fast remote control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great little device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, picture quality and wifi connectivity work well.

    I would recommend this to a friend