Customer Ratings & Reviews
- Model:
- B0CQMRKRV5
- SKU:
- 11830106
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Stream, streamer! LOL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire stick is always reliable for streaming with high quality
I would recommend this to a friendSome Regrets, Fire TV Stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would've been nice to know I had to use my Amazon account to login to my Fire TV Stick.
I would recommend this to a friendAmazon - Fire TV Stick HD, HD Streaming Device,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, but not quite the miracle-worker I was expecting.
I would recommend this to a friendFire stick defective
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burns out the batteries if you leave them in when you turn off the tv.There are even videos about the fire stick burning batteries.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Frugalcustomer. Thank you for taking the time to leave a review on the Fire TV Stick HD. I am sorry to hear about the issues you are experiencing with the device and have some recommendations to try and help with the issue. First, I recommend making sure that your device is on the latest software. Go to Settings > My Fire TV > About > Check for Updates. Second, I recommend resetting your Fire TV remote:
Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
Press and hold the Left button and Menu button at the same time. Hold them for 12 seconds.
Release the buttons and wait 5 seconds.
Remove the batteries from your remote.
Plug in your Fire TV and wait for the on-screen remote detection error message. Put the batteries back in your remote. Press the Home button on the remote.
Your remote should be paired now. If your remote hasn't paired, press the Home button for 10 seconds. If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!
Old one died after just two years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to install and I had to login to all of my services again. The old one just died.
No, I would not recommend this to a friendFirestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for streaming. Pricing to high for the product
I would recommend this to a friendGets the job done for streamers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starting out but after a couple upgrades the memory lags it out
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad, but 4k max is much better. HD is slow than others
No, I would not recommend this to a friendFailed after a few uses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bougth it in December at best buy. purpose was during travelling use netflix , prime video etc if my hotel does not have a smart tv. used it a coupe of times but then it started to crash. sometimes it last half an gour sometimes a a few minutes. wanted to retur/ exchange at best buy, but they did not give me an option. so the item is now useless for me se if i have more luck with a roku. i am very disappointed in the way it was handled by Best Buy
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good Morning HeinzC, Thank you for your feedback on the Fire TV Stick HD. I’m sorry to hear of the issues you are experiencing.. Let me help you troubleshoot your Fire TV Stick. Here are some steps to try in order:
First, perform a basic restart:
Unplug your Fire TV Stick from power
Wait 30 seconds
Plug it back in
If that doesn't help, check for overheating:
Make sure the Stick has proper ventilation
Consider using the HDMI extender that came with it to move it away from the TV
Clear app cache and data:
Go to Settings > Applications
Select Manage Installed Applications
Clear cache and data
Update your Fire TV Stick:
Go to Settings > Device & Software
Check for System Update
If these steps don't resolve the issue:
Try a factory reset (Settings > Device & Software > Reset to Factory Defaults
If you are still experiencing issues you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it was too complicated for me to use and the directions were frustrating
No, I would not recommend this to a friendBad Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality on this Firestick is below standard. My old firestick I got back in 2019 has way better quality than this. I had bought it to replace my old one since my old remote control just decided it was gonna stop working. I ended up sticking to the old firestick and just programmed the new remote to work with my old firestick.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Cleosim. Thank you for taking the time to leave a review on the Fire TV Stick HD. I'm sorry to hear about the issue you are experiencing and have some recommendations to try and help. First, I recommend making sure the device is on the latest software. To check for an update, go to Settings, My Fire TV, About, and then check for system updates. I also recommend checking your home Wi-Fi connection, as this can also affect quality. If you have any questions or need help with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!
Firestick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good item I feel is not the same as purchase before
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JoaquinS,
We hope you are enjoying the Fire TV Stick HD! If you are having any issues, please call us. Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Just okay not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I works okay but just does have enough storage space really seems overrated
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi AndrewJ,
Thank you for your feedback on the Fire TV Stick HD. I am sorry to hear there is not enough storage.
You can try clearing the cache and delete unused apps from your Fire Stick. This would free up lot of storage. You can do this by going to Settings > Applications > Manage Installed Applications > [APP] > Clear Data. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope this information is helpful.
Cant use with xumo tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to use on my xumo tv... worst tv ever so i have not been able to use this item yet.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Madscientist. Thank you for taking the time to leave a review on the Fire TV Stick HD. The Fire TV Stick HD requires a high-definition TV with an HDMI port capable of 1080p or 720p at 60/50 Hz. To use the Fire TV Stick HD, first plug it directly into your HDTV, or use the included HDMI extender. Then, plug it into a wall outlet, connect to the internet, and enjoy. If you need any help or have questions about the Fire TV Stick HD, I recommend calling Amazon customer service, available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this helps; have a great day!
Not worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are an absolute waste of money. I’ve bought two and they both quit working within 2-3 months of purchasing them. They work fine at first and then start glitching really bad; shows and screens will continuously freeze which shuts the Fire Stick down, it often won’t turn off all the way and the tv screen will be frozen on whatever was last played when you turn it on next. I will not be buying another one.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello E82135! Thank you so much for taking the time to provide a review and feedback on your Fire TV Stick purchase! I am so sorry to hear that they are giving you trouble with glitches or freezing after a few months. That is not the typical experience that our customers have with our devices. There is a chance that your devices are stuck in a pending update and having this go through may resolve your poor experience. You can check this by navigating to Settings, Device and Software, About, Check for Updates. If there are any pending updates, this will download and install them and then possibly restart your device for you. If this does not solve your problem or if there are not any updates, we would love the opportunity to troubleshoot with you further. Please reach us at Amazon Customer Support at 888.280.4331 for further assistance. Thanks so much for your time and review and I hope this helps improve your experience with your Fire Sticks. Have a terrific day!
Junk. Freezes & stops working after three months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is junk. I have only had it since August of this year and it is so slow and it freezes a lot. I have to unplug it and remove power. I wait and few minutes and then plug it all back in and it works fine for a day and then starts slowing down until it freezes again. Complete junk.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear DannyG,
We're very concerned about the performance issues you're experiencing with your Fire TV Stick, Frequent freezing and the need for constant restarts is not acceptable performance for a device you've only had since August.
Let us help resolve these issues:
We can check for and install any pending system updates
Review your storage management
Troubleshoot potential network interference
If needed, replace your device under warranty
Please contact our technical support team at 888-280-4331 . These symptoms often have solutions, but if we can't resolve them, your device is still under warranty and we can discuss replacement options.
Loud Buttons on Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The physical buttons on the remote, especially the center wheel, are incredibly loud. The hard plastic is super clicky and super annoying when you're scrolling through menus. I'm not talking about the artificial noise on the TV, but rather, the actual remote itself.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello MrCurious! Thank you so much for your valued feedback on your experience with your Fire Stick HD. We are constantly working to improve upon our products and services based on feedback like yours and continue to strive to meet our customers' needs every chance we can. I do hope the rest of the product is serving you well! The rigidity and clicking sound is to give a response to the user that a button was pressed. It may become less annoying over time as you continue to use the product. We do also sell a Pro version of the Alexa Voice Remote that may enhance your experience and possibly be more to your liking. We do thank you so much for your time and review and hope that you have a terrific day!
Manazon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Litle changes not extremely good ,more improvement will be ok
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Alejandro,
If there is a specific feature we can help with to improve your experience with the Fire TV Stick HD, please call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but it’s nowhere near as good as the Apple TV. Navigating the applications is tedious due to its slow response to the remote. This is my first and last firestick. Can’t wait to get my Apple TV back from storage.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello DaveO,
I am sorry to hear your getting a slow response from Fire Stick HD. Common solutions include replacing the batteries, resetting the remote, restarting the Firestick, and clearing the cache. If the issue persists, consider checking for software updates and ensuring a strong Wi-Fi connection. Hope this helps, have a nice day!
why is this a thing?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy the 4k version as it's basically the same price.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi there travelisthepoint,
Thanks for sharing your perspective on the Fire TV Stick HD! You've raised a really valid point about the pricing.
You're absolutely right that when the Fire TV Stick 4K is available at a similar price point, it offers significantly better value with its enhanced processor, 4K Ultra HD streaming capability, and improved performance. The 4K version provides more future-proofing for your entertainment setup, especially as more content becomes available in higher resolutions.
We appreciate customers like you who help others make informed decisions by sharing practical advice. Your recommendation to consider the 4K version is spot-on for anyone looking to get the most capability for their investment.
Thanks again for taking the time to share your thoughts with the Best Buy community!