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Customer Ratings & Reviews

$34.95

Customer reviews

Rating 4.8 out of 5 stars with 1375 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,375 reviews
  • Rated 1 out of 5 stars

    Racism

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of racism when visiting store. Brought it to their attention and never heard from management or CEO and never appreciated apology.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    beware of store and their policies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rubbish product and store experience, where un opened item has not provided back money to my card and Gift certificate, even store rep taking return hasn't provided required info, so never recommend store and product to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money and time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work 1 day and then stopped working was shocked because it suppose to be so good that’s a joke

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello BonnieO. Thank you so much for providing a review and feedback on your experience with your new Fire Stick. I am so sorry to hear that yours stopped working. We would love the opportunity to try to resolve your issues so you can begin enjoying your product the way it was intended. Please contact Amazon Customer Support directly at 888.280.4331 for further assistance. I hope this helps get you the help you need and that you have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Interruptions of viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed! Many interruptions because of buffering, freezing etc.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JoranC,
      I am sorry to hear about the problems you are having with the Fire TV stick. Those interruptions sound extremely frustrating! If your Fire TV Stick is experiencing frequent buffering and freezing issues, there are several troubleshooting steps you can try:

      Check your internet connection:
      Run a speed test on another device
      Ensure you have at least 3-5 Mbps for SD content, 5-8 Mbps for HD, and 25 Mbps for 4K

      Restart your devices:
      Unplug your Fire TV Stick, router, and modem for about 30 seconds, then plug them back in

      Clear cache and data:
      Go to Settings > Applications > Manage Installed Applications
      Select the app causing issues and clear its cache and data

      Update your Fire TV Stick:
      Go to Settings > My Fire TV > About > Check for Updates

      Check for app updates:
      Open the Amazon Appstore and update all your apps
      If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Rated 1 out of 5 stars

    Outrageous purchase cap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculous how am told i can only buy 3. This shoyis be made public to all.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi User328200,

      We are sorry you are not happy with this policy. If you wish to discuss further, you can reach Amazon customer service, available 24/7 for assistance. We can be reached at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Overall works really well, super fast to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No pay cable subscriptions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as promised, easy installation, now I can stream all kinds of channels without purchasing a subscription from a cable company, therefore saving money monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Want be disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased the picture. I was surprised with performance. This is my third fire stick and this one has out last the other two. Easy set up. Happy about purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All apps all the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, ordered for pick up, it was ready on time. Fast and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv in our bedroom is getting old and wont support Netflix anymore so I bought this Fire Stick. It works great!! The only issues I have with it is I wish there was a cat 5 plug in it so I could connect it directly to the router instead of using wifi. And I wish there was a button on the remote to switch from the fire stick to antenna. Other than that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy and fast, and it works perfectly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire Stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Fire stick finally gave out so I had to buy a new one. I don't like the cost of cable so I definitely wouldn't go back to them, a fire stick is the only option for me and I'm very happy with it. The price is always right so I'll always buy future fire sticks from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this for my roku tv that has been slowing down and is old. Great upgrade and easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazontv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper easy to connect and use. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anthony Simbeye

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with picture enhancement with a good portfolio of apps in the app gallery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fire stick yeah

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great.It's good for the kids and it's good to catch up on mars.Free shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure how to use this because I am not a tech person and now I discovered it is very useful and easy to connect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Streaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good value, easy way to get into streaming your entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the old one I had. My previous firestick was 7 yrs old and really slow. This one is much faster. I bought it online and in store pick up only took like 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the voice command feature. Lightweight.

    I would recommend this to a friend