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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $34.99

Customer reviews

Rating 4.8 out of 5 stars with 1223 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Fire TV Stick HD's overall performance as a streaming device and its ease of use. Users appreciate the simple setup process and the wide selection of compatible apps. The device also offers easy connectivity to various TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,223 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok does what it suppose to do for a few more dollars I could have upgraded

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi ReginalCloud,


      We are sorry you are not enjoying the Fire TV Stick HD. If you are curious about a specific feature and the device is not responding, please call us. Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 3 out of 5 stars

    Bad accessibility to apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to add apps and use them, to much time at the queue with not update

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello CesarRdz. Thank you for your feedback on the Amazon Fire TV Stick HD. I'm sorry to hear you're experiencing difficulty adding and using apps, along with spending too much time in the queue without updates. When Fire TV devices have trouble with app installation or experience delays, this can often be resolved by ensuring your device has a strong internet connection, restarting your Fire TV Stick by unplugging it from power for 30 seconds then plugging it back in, checking that your device has the most current software version through Settings and My Fire TV, and clearing the cache for problematic apps through Settings, Applications, and Manage Installed Applications. If apps are stuck in a download queue, try canceling the downloads and restarting them one at a time, or restart the device to refresh the queue, and you can enable automatic app updates through Settings and Applications to ensure apps stay current without manual intervention. I hope these steps help improve your app installation and usage experience. AmazonDevices

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for streaming. Best Buy had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to use if you have a family and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PRODUCT, GREAT FOR STREAMING TV AND MORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best remote the fire stick remote And it’s easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Thomg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to setup. Just follow instructions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prime over Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Fire Stick to the Roku one, as it actually has a home page with some previews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazin firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good value for money. Should have bought the HD one for better quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and savvy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of purchase and pick up was very beneficial!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Connected to the network, provided all the services we wanted/needd. However, not sure exactly when it lost connection, but will not connect. I tried everything recommended. So disappointed. Might give Roku a try instead of the fire stick.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Joek,

      We are sorry you are having this issue! We are happy to help and hope that you do call us for further assistance! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 4 out of 5 stars

    Amazon Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, like interface, but seems to have some delays and not as smooth as Roku

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some Regrets, Fire TV Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would've been nice to know I had to use my Amazon account to login to my Fire TV Stick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon - Fire TV Stick HD, HD Streaming Device,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, but not quite the miracle-worker I was expecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon sticķ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good service ,good quality and information

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install by a non-technical individual.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JennyB,

      We are happy to hear your installation of the Fire TV Stick HD in your home was quick and easy! Streaming has never been easier with access to over 300,000 free movies and TV episodes from ad-supported streaming apps like Amazon Freevee, Tubi, Pluto TV, and more.

      If you have any further questions or need assistance, call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 4 out of 5 stars

    Fire stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my firestick from best buy. They make sure to answer any questions i have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was very reasonable love them…but I was given FuboTV for 30 days and it will not let me download it for the 30 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stream, streamer! LOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick is always reliable for streaming with high quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Old one died after just two years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to install and I had to login to all of my services again. The old one just died.

    No, I would not recommend this to a friend