Customer Ratings & Reviews
- Model:
- B0CQMRKRV5
- SKU:
- 6602198
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Fire TV Stick HD's overall performance as a streaming device and its ease of use. Users appreciate the simple setup process and the wide selection of compatible apps. The device also offers easy connectivity to various TVs.
This summary was generated by AI based on customer reviews.
Amazin firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good value for money. Should have bought the HD one for better quality
I would recommend this to a friendFire Stick HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice but I’m not a fan of the limited internet access and blockers
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Connected to the network, provided all the services we wanted/needd. However, not sure exactly when it lost connection, but will not connect. I tried everything recommended. So disappointed. Might give Roku a try instead of the fire stick.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Joek,
We are sorry you are having this issue! We are happy to help and hope that you do call us for further assistance! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Amazon Firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, like interface, but seems to have some delays and not as smooth as Roku
I would recommend this to a friendBad accessibility to apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to add apps and use them, to much time at the queue with not update
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello CesarRdz. Thank you for your feedback on the Amazon Fire TV Stick HD. I'm sorry to hear you're experiencing difficulty adding and using apps, along with spending too much time in the queue without updates. When Fire TV devices have trouble with app installation or experience delays, this can often be resolved by ensuring your device has a strong internet connection, restarting your Fire TV Stick by unplugging it from power for 30 seconds then plugging it back in, checking that your device has the most current software version through Settings and My Fire TV, and clearing the cache for problematic apps through Settings, Applications, and Manage Installed Applications. If apps are stuck in a download queue, try canceling the downloads and restarting them one at a time, or restart the device to refresh the queue, and you can enable automatic app updates through Settings and Applications to ensure apps stay current without manual intervention. I hope these steps help improve your app installation and usage experience.
- Pros mentioned:Ease of use
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Easy to install by a non-technical individual.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JennyB,
We are happy to hear your installation of the Fire TV Stick HD in your home was quick and easy! Streaming has never been easier with access to over 300,000 free movies and TV episodes from ad-supported streaming apps like Amazon Freevee, Tubi, Pluto TV, and more.
If you have any further questions or need assistance, call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Amazon sticķ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good service ,good quality and information
I would recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very reasonable love them…but I was given FuboTV for 30 days and it will not let me download it for the 30 days
I would recommend this to a friendFire stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my firestick from best buy. They make sure to answer any questions i have
I would recommend this to a friendStream, streamer! LOL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire stick is always reliable for streaming with high quality
I would recommend this to a friendSome Regrets, Fire TV Stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would've been nice to know I had to use my Amazon account to login to my Fire TV Stick.
I would recommend this to a friendFire stick defective
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burns out the batteries if you leave them in when you turn off the tv.There are even videos about the fire stick burning batteries.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Frugalcustomer. Thank you for taking the time to leave a review on the Fire TV Stick HD. I am sorry to hear about the issues you are experiencing with the device and have some recommendations to try and help with the issue. First, I recommend making sure that your device is on the latest software. Go to Settings > My Fire TV > About > Check for Updates. Second, I recommend resetting your Fire TV remote:
Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
Press and hold the Left button and Menu button at the same time. Hold them for 12 seconds.
Release the buttons and wait 5 seconds.
Remove the batteries from your remote.
Plug in your Fire TV and wait for the on-screen remote detection error message. Put the batteries back in your remote. Press the Home button on the remote.
Your remote should be paired now. If your remote hasn't paired, press the Home button for 10 seconds. If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!
Amazon - Fire TV Stick HD, HD Streaming Device,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, but not quite the miracle-worker I was expecting.
I would recommend this to a friendFirestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for streaming. Pricing to high for the product
I would recommend this to a friendOld one died after just two years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to install and I had to login to all of my services again. The old one just died.
No, I would not recommend this to a friend- Cons mentioned:Storage capacity
Not the best for what I have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Stick was fine but has limited capacity. Fine if you have a few apps. Not great if you have a lot of channels you use
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello DarrylC! Thank you so much for your time and review of your experience with the Fire Stick HD. This is our base entry level model that comes equipped with 8GB of storage available which is typically more than enough for most viewers to enjoy their apps and streaming services. The Fire Stick 4K Max and Fire TV Cube both come with 16GB of storage if you require more. They also come with a number of additional features and benefits such as faster processor, higher resolution, better Wi-Fi connections, etc. I can understand the frustration that can come with not having enough storage for what you wanted so perhaps you can explore a possible exchange (if available) if one of the other choices sounds better suited for you. Thanks again for your time and feedback and I hope you have a fantastic day!
Gets the job done for streamers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starting out but after a couple upgrades the memory lags it out
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad, but 4k max is much better. HD is slow than others
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Failed after a few uses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bougth it in December at best buy. purpose was during travelling use netflix , prime video etc if my hotel does not have a smart tv. used it a coupe of times but then it started to crash. sometimes it last half an gour sometimes a a few minutes. wanted to retur/ exchange at best buy, but they did not give me an option. so the item is now useless for me se if i have more luck with a roku. i am very disappointed in the way it was handled by Best Buy
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good Morning HeinzC, Thank you for your feedback on the Fire TV Stick HD. I’m sorry to hear of the issues you are experiencing.. Let me help you troubleshoot your Fire TV Stick. Here are some steps to try in order:
First, perform a basic restart:
Unplug your Fire TV Stick from power
Wait 30 seconds
Plug it back in
If that doesn't help, check for overheating:
Make sure the Stick has proper ventilation
Consider using the HDMI extender that came with it to move it away from the TV
Clear app cache and data:
Go to Settings > Applications
Select Manage Installed Applications
Clear cache and data
Update your Fire TV Stick:
Go to Settings > Device & Software
Check for System Update
If these steps don't resolve the issue:
Try a factory reset (Settings > Device & Software > Reset to Factory Defaults
If you are still experiencing issues you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it was too complicated for me to use and the directions were frustrating
No, I would not recommend this to a friend