Customer Ratings & Reviews
- Model:
- B0CQMRKRV5
- SKU:
- 6602198
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Fire TV Stick HD's overall performance as a streaming device and its ease of use. Users appreciate the simple setup process and the wide selection of compatible apps. The device also offers easy connectivity to various TVs.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated for no reason, I would not recommend
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback JairoS.
Not worth and bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is not working as expected. It’s too slow when I click on any button
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Anonymous,
Thank you for your feedback on the Amazon Fire TV Stick HD. I am sorry to hear it is running slow. A few thing to try are a restart, clearing cache/storage, or app management (uninstalling unused apps, force-stopping background ones) to improve performance, but ensuring the device has sufficient storage, updated software, and a strong Wi-Fi signal also helps maintain smooth HD playback. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
review of Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a Total Tech I need to have someone set this stuff up for me(not tech saavy) that is the whole reason I am a member back when I signed up they sent geeks to house to set up items for seniors now its not worth signing up for Total Tech
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Risha,
We are sorry about your experience. If you have any specific questions about our device or need help with set up, please call us! Amazon customer service can be reached at 1-888-280-4331!
Hope that helps!
Racism
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of racism when visiting store. Brought it to their attention and never heard from management or CEO and never appreciated apology.
No, I would not recommend this to a friendNot Recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was hard to set up, needed additional power from an outlet, and didn't even have Hulu or Crunchyroll access anymore. Not recommended.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello DanielD! Thank you for your time and review on your experience with your new Fire Stick. I am sorry that you had difficulty in the setup of your Fire Stick. We take pride in our ease of use and setup and instructions on screen but sometimes complications can occur making the experience suboptimal. I would recommend utilizing the on screen Help features in the Settings menu as well as contacting Amazon Customer Support directly at 888.280.4331 for any further troubleshooting. As for Crunchyroll and Hulu support, there are sometimes 3rd party apps that get updates or changes directly from the companies that develop them. But as of writing this response, both of those services are up and running and compatible with all of our current and most previous Fire Stick devices. There are individual apps for each as well as Hulu can be found in the Disney Plus app. Lastly, Crunchyroll even has a Prime Channels subscription option that allows for you to use it directly within the Fire TV interface of channels (instead of the separate app) and comes with a free trial for new subscribers. So I am confused as to why they are not showing as available for your device. For that, I would also recommend contacting Amazon Customer Support directly through the number above. Thank you again for your time and feedback and I hope you have a fantastic day!
beware of store and their policies
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.rubbish product and store experience, where un opened item has not provided back money to my card and Gift certificate, even store rep taking return hasn't provided required info, so never recommend store and product to anyone
No, I would not recommend this to a friendWaste of Money and time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work 1 day and then stopped working was shocked because it suppose to be so good that’s a joke
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BonnieO. Thank you so much for providing a review and feedback on your experience with your new Fire Stick. I am so sorry to hear that yours stopped working. We would love the opportunity to try to resolve your issues so you can begin enjoying your product the way it was intended. Please contact Amazon Customer Support directly at 888.280.4331 for further assistance. I hope this helps get you the help you need and that you have a great day!
Interruptions of viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Many interruptions because of buffering, freezing etc.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JoranC,
I am sorry to hear about the problems you are having with the Fire TV stick. Those interruptions sound extremely frustrating! If your Fire TV Stick is experiencing frequent buffering and freezing issues, there are several troubleshooting steps you can try:
Check your internet connection:
Run a speed test on another device
Ensure you have at least 3-5 Mbps for SD content, 5-8 Mbps for HD, and 25 Mbps for 4K
Restart your devices:
Unplug your Fire TV Stick, router, and modem for about 30 seconds, then plug them back in
Clear cache and data:
Go to Settings > Applications > Manage Installed Applications
Select the app causing issues and clear its cache and data
Update your Fire TV Stick:
Go to Settings > My Fire TV > About > Check for Updates
Check for app updates:
Open the Amazon Appstore and update all your apps
If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Outrageous purchase cap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous how am told i can only buy 3. This shoyis be made public to all.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi User328200,
We are sorry you are not happy with this policy. If you wish to discuss further, you can reach Amazon customer service, available 24/7 for assistance. We can be reached at 1-888-280-4331.
Hope that helps!
- Pros mentioned:Ease of use, Overall performance
Great product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Overall works really well, super fast to set up and easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
All apps all the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, ordered for pick up, it was ready on time. Fast and friendly service.
I would recommend this to a friend - Pros mentioned:Overall performance
Want be disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Increased the picture. I was surprised with performance. This is my third fire stick and this one has out last the other two. Easy set up. Happy about purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
No pay cable subscriptions.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as promised, easy installation, now I can stream all kinds of channels without purchasing a subscription from a cable company, therefore saving money monthly.
I would recommend this to a friend - Pros mentioned:Overall performance
Works good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv in our bedroom is getting old and wont support Netflix anymore so I bought this Fire Stick. It works great!! The only issues I have with it is I wish there was a cat 5 plug in it so I could connect it directly to the router instead of using wifi. And I wish there was a button on the remote to switch from the fire stick to antenna. Other than that it works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Fire TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was easy and fast, and it works perfectly as described.
I would recommend this to a friend - Pros mentioned:Ease of use
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this for my roku tv that has been slowing down and is old. Great upgrade and easy setup
I would recommend this to a friend - Pros mentioned:Ease of use
Amazon Fire Stick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Fire stick finally gave out so I had to buy a new one. I don't like the cost of cable so I definitely wouldn't go back to them, a fire stick is the only option for me and I'm very happy with it. The price is always right so I'll always buy future fire sticks from Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazontv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super duper easy to connect and use. Would buy again.
I would recommend this to a friend - Pros mentioned:Overall performance
Fire stick yeah
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great.It's good for the kids and it's good to catch up on mars.Free shows
I would recommend this to a friend - Pros mentioned:Overall performance
Anthony Simbeye
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good with picture enhancement with a good portfolio of apps in the app gallery
I would recommend this to a friend