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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3718 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the Fire TV with 4K Ultra HD and Alexa Voice Remote very positively, frequently praising its ease of use, 4K streaming capabilities, and excellent picture quality. Many appreciate the device's performance and the value for its price. While some users wish for more storage and an Ethernet port, the positive feedback on ease of use and picture quality outweighs these concerns. The simple setup and voice control features are also commonly highlighted as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,718 reviews
  • Rated 3 out of 5 stars

    Not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cable provider went to full digital, its troublesome going in and out of apps to view shows and it does not have the cable provider app that Roku does. I've exchanged the Amazon Fire TV for a Roku.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Stick but kind of slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fire stick, it pretty convenient to have in the kitchen to watch videos on while you are cooking or eating but it is kinda slow to start up and get going. Other than that its pretty useful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buffering problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some apps won’t stream fluently if I haven’t used it in a certain amount of time and begins skipping unless I restart it. I should’ve just got the fire stick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working this item is great. My only complaint is the item, if not powered down when not in use, will disconnect from the wifi and not reconnect to it until it is restarted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no additional tv stations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't really get anything for free. You have to pay for every app you apply for especially CBS. . Very few free Tv serials, movies, What is free is very old andnot of interest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Sound lag

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sound consistently did not match up with video. No easy fix very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this for 3 weeks and the sound kept cutting out. Thought it was my receiver so I hooked it to another tv and learned it was the box. Took it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface is confusing but usable. Supports many apps. Having a web browser is big plus. Bit slow but ok. I would not recommend getting it for full price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good streaming device...m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use ... the remote is a bit finicky. Had challenges using the device with smart TVs (e.g Samsung and Sony). The menu would not load at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to return this as it didn't work well for me. my other friend loved it but for me my pictures were not as sharp and clear as I'd want them to be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Just OK. But not close to Roku.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good, lack volume and power. This model is not match for Roku. But for entry level is OK.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchased this product being told it could turn on & off my smart flat screen tv. We learned quickly it dose not. It functions just like Apple TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick is very user-friendly. I’ve had a couple issues with the interface freezing when using the SlingTV app though. Definitely better than Roku.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Fire TV with 4k doesn't have any features that are any better than what our smart tv already has so we ended up returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the amazon fire stick on Black Friday and I literally paid close to nothing for it. Great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older versions or the cube have faster processors and make streaming alot smoother. I like the other ones I have better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its intended for. I dont like how its meant to hang from HDMI port, nor does it have micro sd slot as previous models.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but we rarely use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use it - works with sling tv but we don't care for sling got it free for a month with purchase of new tv and not a favorite

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apps need updating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This streaming player is on par with others but falls short on app support. Apps on appleTV just work better than the apps on FireTV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted about 10 months before it stopped working. Buy the stick before you spend extra for this garbage.

    No, I would not recommend this to a friend