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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3718 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the Fire TV with 4K Ultra HD and Alexa Voice Remote very positively, frequently praising its ease of use, 4K streaming capabilities, and excellent picture quality. Many appreciate the device's performance and the value for its price. While some users wish for more storage and an Ethernet port, the positive feedback on ease of use and picture quality outweighs these concerns. The simple setup and voice control features are also commonly highlighted as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,718 reviews
  • Rated 3 out of 5 stars

    The regular Amazon stick works better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular Amazon stick works betterI have a blurry picture have issues With the connection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the normal non 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works but hulu and other apps have issues with streaming my non 4k model works flawlessly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mic needs some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick is great, but the mic doesn't work, it cant ever understand what is being said

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did they slim some of the best features from the previous version, Not as good as before

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Getting Good Use Out of It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting good use out of it; however, there is plenty of ROOM for IMPROVEMENT!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I begin, this negative review is not a BestBuy issue. It is a review of the product. Cannot turn the tv on/off or control volume like Ruko. If you want it to control the on/off and volume, you need to purchase a separate add-on module. Two of the apps that I need are not available. BestBuy took back and refunded the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. I check to see if there's anything on every once in awhile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it's suppose to do...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to stream Direct TV NOW on the Samsung, not a fan of the product design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very good, but not as good as the previous model which has the ethernet connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as useful as I originally thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not as I thought. It is also a dupicate of what I recieve via Amazon Prime.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device always glitches and remote has issues connecting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good and functional,but very limited options for dolby atmos sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth purchasing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accessing apps and or settings is a bit of a pain. The Fire TV I purchased maybe a defective piece, the Internet gets disconnected frequently and every time connecting back to the Wi-Fi is a challenge. Virtually gave up and started using the Roku which by far is a lot better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Worst Fire Tv Ever. Avoid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple firesticks and currently own 1st and 2nd Gen Fire Tv's. This is by far the worst. The menus are glitchy the video is Jerky and cannot handle 4k. I feel stuck because I really like my old Fire TV, but they no longer available. I might have to go to Roku or order an old version of fire tv without 4k. Avoid like the plague if you are a cord cutter. This device will just make the process irritating, and you may go back to cable because the experience is so bad. Keep the course my friends just find a better device. Btw the Best Buy site has this device at 4 and 1/2 stars with no negative comments, but every comment is negative. There is no place for negative comments in review. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not to good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is not that good would not recommend....... .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same like old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is still older with no volume control and other latest features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buffering & connectivity issues. I went back to cable. Too aggravating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love and hate relationship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect thru the TV USB port and all the sudden after months of stable usage, it went to boot-loop. Ended up disconnect everything for weeks to get it to from looping. Buggy device. Good when is working but sometime it feels like a throw away device when it doesn't work due to the low cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but only for Amazon service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only some apps have access to the 4k resolution. Sadly I had to return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But not great. Wish there were more free movies and more 4k programs

    I would recommend this to a friend