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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3718 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the Fire TV with 4K Ultra HD and Alexa Voice Remote very positively, frequently praising its ease of use, 4K streaming capabilities, and excellent picture quality. Many appreciate the device's performance and the value for its price. While some users wish for more storage and an Ethernet port, the positive feedback on ease of use and picture quality outweighs these concerns. The simple setup and voice control features are also commonly highlighted as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,718 reviews
  • Rated 2 out of 5 stars

    Performs worse than previous generation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it and wouldn't stream shows at 5 bars and had trouble getting 60 fps. Must have decreased processing power. My first gen FireTV box outperformed this thing. Returned and replaced with refurbed previous gen FireTV box -- worked great. Disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product minus the fact that there is no head phone jack.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa voice remote is s great addition that makes use of stick easier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok product When I decide to cut cable I will probably use it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's oOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase a Roku and I prefer that over this firestick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget - when it works. Always freezes and has to be rebooted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon - Fire TV with 4K Ultra HD is a good device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product..remote feels crude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product...the remote feels really cheap and crude

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stream good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great way to watch your favorite shows on tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Going backwards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge step backwards for the Fire TV, looks like Amazon is turning two different units and making one unit. It no longer has the option of a LAN connection, only WIFI. So if you don't have a good speed or good router, leave this thing on the shelf and get a Nvidia shield instead!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy interface for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy device to use. Nothing too confusing or complicated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Working as ad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad but need to have subscribed from providers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok, not easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the outcome but hate the set up of my video apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my fire TV eliminates the need for cable.ty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to say .. just get it for a good experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No big difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No big difference compared to the regular firestick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn't work properly, but very good product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews then I decided to make the purchase. Does not connect to 5G wireless network. At least mine did not. Unit runs hot for such a small device. Sold it for 20 dollars. I end up purchasing an apple TV 4th gen and never looked back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for 2 weeks then stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for the first 2 weeks but then started to lose signal and screen would go blank every few seconds. Made watching impossible. Luckily Best Buy allowed me to exchange for a new one. Hope 2nd one works for more than 2 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it extra price over Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I purchased the Cube TV because I wanted to control all my devices. That was a wash. Didnt recognize voice. Wouldn't tune to channels correctly, which defeated the purpose. Decided to go with Plan B : Fire TV and Echo. Was generally satisfied, still some channel recognition problems. Couldn't control my sound so I still had to use my Harmony remote. Now, two months in and when using Fire TV, gives me a big black box on TV preventing me from seeing content. I have just plain firesticks on my other TVs and don't have these problems. Dont give yourself the headache, save yourself the money. Plus I dont really the difference in the picture on my HDTV.

    No, I would not recommend this to a friend