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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3718 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Fire TV with 4K Ultra HD and Alexa Voice Remote very positively, frequently praising its ease of use, 4K streaming capabilities, and excellent picture quality. Many appreciate the device's performance and the value for its price. While some users wish for more storage and an Ethernet port, the positive feedback on ease of use and picture quality outweighs these concerns. The simple setup and voice control features are also commonly highlighted as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,718 reviews
  • Rated 1 out of 5 stars

    I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not feel I needed to complicate my life by buying more movies, I am very happy with YouTube and it is free on my smart TV, too much stuff I DID NOT NEED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was not what I thought it would be. I was hoping that I could watch the show while it was on, I have to wait until after the show is over to watch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great media device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my second gen Apple TV to this for 2 reasons: Alexa voice control and Plex support. I have my entire dvd and Blu-ray library on my home network through Plex- and this new device has Alexa voice control for Plex. Setup was a little wonky, but there’s nothing better than saying “Alexa, ask Plex to play Spaceballs.” It just works and works great! I’d like to see more Alexa support for other apps like hbo go- and I’m assuming that is coming. The only thing I don’t like about this is that it doesn’t have wired gigabit internet support. I’ve had no issues. Steaming has been stellar so far (I have Fios gigabit internet but I’d imagine my wireless speed on this is closer to 100 megs a second. I should run some tests on that).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ultimate Streaming TV Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my hands on the Amazon Fire TV with 4K Ultra HD and Alexa Voice Remote. It's like having a mini theater in your living room! Picture quality is top-notch, and the voice remote makes searching for stuff a breeze. Plus, you can ask Alexa to play your favorite shows without lifting a finger. It's the ultimate streaming upgrade!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a few months. Threw out all packing so am stuck with junk plastic. The older models are better made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item never was true 4K with a 4K TV and it should have been able to exchange with the new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't work well. Many glitches. I ended throwing it to the garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought defective item from your store yesterday n would like a different one instead of that one thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took way to much data. Quit using after a month would never recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    slow to start, failed to work after 30days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started well but after 30 days stopped working. Have to disconnect but later turns off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not buy a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product only work for one week I cannot get it to come back onto my TV it is not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than the stick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy me and all my friends have nothing but issues with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing sucks won’t let me watch anything and when is does it’s blurry it’s not my tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this thing connected to the TV Don't buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad amazon tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After to use maybe 3 months...now I dint have signal only black screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon Fire Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't seem to be user friendly at all. I don't use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned. Thought I could get Spectrum/Charter app but couldn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing quility vs advertisements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the quality and performance of this device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks doesn’t work returning it. I wouldn’t recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get in all stations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick was not compatible with DirecTV NOW. Returned it

    No, I would not recommend this to a friend