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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3718 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Fire TV with 4K Ultra HD and Alexa Voice Remote very positively, frequently praising its ease of use, 4K streaming capabilities, and excellent picture quality. Many appreciate the device's performance and the value for its price. While some users wish for more storage and an Ethernet port, the positive feedback on ease of use and picture quality outweighs these concerns. The simple setup and voice control features are also commonly highlighted as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,718 of 3,718 reviews
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Performance good but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this for my new 4K and while it works good and is somewhat faster I have a big issue with the design. I'm going to have an electrical outlet installed on my wall so that I can wall mount my TV but for some unknown to me reason -- the electrical plug (which isn't shown online on on the box) is ridiculously long. It seems to be a good two inches long which makes it difficult to plug in behind a TV. WHY? the previous plugs were square and FLAT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfectly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this works way better than my apple tv and defintely way faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Fire Stick works great. Very good and easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rather get Roku or Apple 4k Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to Pre-order this, but was very disappointed when I plugged it in. It was easily but that was the last great thing about it!!! Mostly every app loads but watching them it's constant buffering, the thing is my modem is right nest to the like 3 inches away from where my Fire Tv is plugged in. Very disappointing and was so looking forward to not sending this back. Amazon offered to give me the optional ethernet attachment, that just means more wires more clutter behind my tv. Not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Fire TV for me and the Fire Stick for my wife. I am hugely impressed on how well this works to cut the cable cord. Live TV and sports. Network TV and more TV shows and movies than I could count. If you can't find something of interest on this your not trying!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and it is working great. worth for price. it is 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else that needs to be said, it's Amazon Fire TV, one of the most popular streaming devices out there. It serves me way better than my Smart TV (some Smart TVs are not as smart as you think) as it buffers less & has a lot more apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Firestick meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of amazon interface and product. Better streaming devices out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the easiest way to turn your TV into a Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV with 4K Ultra HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nice. I do wish it had come with an sd card slot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor for plex and hdhomerun apps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fire tv because we have very poor outside internet but I have two local media servers, one plex and one hdhomerun OTA dvr. Both have apps that work very well on android devices which I can chromecast to my tv. I wanted the fire TV so I could use the two apps, plex and hdhomerun to eliminate havng to chromecast from a phone or tablet to watch on my big screen. I was very disappointed to find the fire tv apps far inferior to the android ones. On both apps the interface and remote control are non-intuitive and difficult to use. I am afraid I will be returning this unit. It might be fine for streaming outside internet content like netflix or HBO, but not for my two main internal media devices.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Ok Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire Tv is ok if you Amazon Plus. It does not have external storage capabilities. Limited storage if you buy movies via Amazon Prime.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality. I get better picture through the fire stick. Not all the apps download correctly. Couldn't get the mouse toggle to work. Tried everything. Taking it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works well in USA, does not work Internationally

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought all these little gadgets so I could watch TV while visiting my wife's side of our family in the Philippines. Sling, Amazon Prime, or any other device won't work. Does anyone out there know a device I can buy that will work in the Philippines? I had to pay $35 dollars to the NFL for 1 game. I love it when we are home in Alaska, but we plan to visit my wife's family four months a year. What can I do?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible 4 K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps Freezing Stopping Just Awful Playback Very very disappointed in Amazon for awful product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent three hours trying to install an Amazon Fire TV to no avail. Every time I entered my password, the Fire TV would not connect. I live in a condo, so there's no issue with WiFi signal strength. I called my ISP, the router manufacturer and Amazon, and none of them could help. I modified numerous settings on the router admin even though other items (laptop, phone, etc.) were connected to the same WiFi network with no issues. Amazon indicated the item was probably defective, so I returned it. After three hours of frustration, I plugged in an existing Apple TV from two years ago. It connected immediately with no issues. I will never buy an Amazon Fire TV again nor would I recommend it to anyone. When I returned this piece of garbage I bought another Apple TV instead, which also connected successfully in a matter of minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Disappointment (That should be, it's Name)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get to the point, IT SUCKS. It crashes, all the time!!! I got Direct TV Now, to cut the cord with the cable company, and they gave me an Apple Tv.It works really well, so I know it's not the streaming service. I'm not sure I'm going to stay with it, so I bought this product for the bedroom, because of the price and reputation, bad mistake. Will look for something else, than Amazon streaming devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have 1st jen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new one Don't even have RJ45 and it's pulling down on the TV HDMI port. Grrrrr.... I paid a lot for my TV not going to have this hang off the back I will be looking for an older one that will work right

    No, I would not recommend this to a friend