Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
B0CNV9F72P
SKU:
12310605
$127.49

Customer reviews

Rating 4.9 out of 5 stars with 1007 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,007 reviews
  • Rated 5 out of 5 stars

    Mama likes it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and she loves getting ebooks from the library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great e-book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the hand well but you need a case to use it with one hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Kindle. Got it because i had neck surgery and very restricted movement and weight requirements. Paired the Kindle with a stand that pivots. I use it every day and the night setting doesnt disturb my partner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and fast delivery. Recommend to buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift as we feel there is nothing better then to be able to read a book on demand. Would never use anything else for myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kindle in review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to read. Have to catch on how to change different books of the Bible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my kindle!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pick up my order fast and easy! I love my kindle I am so happy I made this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is what it is

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m worried I got a faulty one. It doesn’t keep track when I use my kindle app on my phone so I have to scroll to find my current page. I do enjoy having a larger screen to see my books.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Jules,

      Thank you for choosing the Kindle (16 GB) 2024 in Matcha and for sharing your feedback! We're glad to hear you're enjoying the larger screen for reading your books.

      We understand your concern about the syncing issue between your Kindle device and the Kindle app on your phone. This can definitely be frustrating when you're trying to pick up where you left off. Here are a few troubleshooting steps that should help:

      Manual sync: On your Kindle, go to Settings > Sync My Kindle to force a sync
      Check Whispersync settings: In your Amazon account (on a browser), go to Manage Your Content and Devices > Settings > Device Synchronization and ensure Whispersync is enabled
      Restart both devices: Sometimes a simple restart of both your Kindle and phone can resolve sync issues
      Ensure both devices are connected to wifi: Syncing requires an active internet connection on both devices

      If the issue persists after trying these steps, there may be a device-specific problem, and we'd recommend reaching out to our support team at 1-888-280-4331 or through the Kindle app so they can investigate further and ensure you don't have a faulty unit.

      We appreciate you bringing this to our attention, and we want to make sure your reading experience is seamless across all your devices!

      Happy reading! AmazonDevices

  • Rated 5 out of 5 stars

    LOVEEE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Im a mom whos always busy , and barely finds time to do anything for herself. Reading has became a new hobby for me and this has been a great start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great kindle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color love the ease of use is not too bright, and not too dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for smaller hands.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Kindle overall. Bought this one because it is smaller which makes it easier for me to hold with my smaller hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Kindle

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this kindle. It’s nice and simple just as it is to read a book. I’ve recommended it to many coworkers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing my wife loves it so much, it’s her favorite gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this kindle I have been reading a lot more than usual. It’s is very user friendly and the matcha color is beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only reliable e reader really

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price to performance is really good, toughest part of supporting the product is software support for the entire lineup is low- however Im currently reading during a heatwave and have had no issues or warnings while my iphone and ipad literally could not function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product. Bad purchasing experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the kindle a 5 star rating, but my experience with Best Buy a 1 star review. I ordered this for my child’s Christmas gift with the understanding it would arrive a few days before Christmas. It didn’t arrive until after Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Books everywhere

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for an avid reader. They use it all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice kindle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light. It refreshes nicely. And the color is lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my kindle. I was in a reading slump because my vision has changed and it’s hard for me to read a physical book. The kindle is convenient and doesn’t hurt or strain my eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers Day Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my wife for mothers day. She cannot stop talking about it. She loves it.

    I would recommend this to a friend