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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the Kindle Colorsoft Signature Edition (32 GB) for its exceptional color quality and convenient portability. Users also praise the device's impressive battery life and fast performance. The design and features of the Kindle Colorsoft Signature Edition (32 GB) are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-269 of 269 reviews
  • Rated 1 out of 5 stars

    Do NOT order anything from Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, they stated the product could not be delivered when people were at the house and there was no effort to ring the doorbell and actually deliver it. It is not almost 20 days later and I have still not received my refund. I recommend not ordering from Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    kinkle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, the sales person stated that I could not get amazon kindle on my apple ipad and I can

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi DonnaL,

      We are sorry you did not have a good experience in store. The Kindle App is available in the Apple App Store and will work on the Ipad. The main difference between reading on the Ipad vs Kindle, is that Kindle offers a distraction free device that doesn’t have social media, notifications, or other apps. Kindle Colorsoft is also waterproof, unlike the Ipad.

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Poorly Made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the screen has some serious Yellowing and ghosting.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, LisaL! Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day! AmazonDevices

  • Pros mentioned:
    Color quality

    Rated 5 out of 5 stars

    Get it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. However it isn’t a vivid as you are hoping. But still one of the best purchases I have made this year!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I was looking for an easier way to read since I’m in a book club. Now o don’t have to carry a bunch of books around with me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    UPGRADE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice upgrade for readability. Words well in sunlight.

    I would recommend this to a friend
  • Pros mentioned:
    Color quality

    Rated 1 out of 5 stars

    Dont Buy Yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my device yeaterday. As many other reviewers have commented, I also had the dreaded yellow discoloration on the bottom of the screen. Its actually really distracting to read on. Customer service said they have a fix coming out in the next few days so we’ll see how it is after. The Kindle itself is fine. The larger screen is nice and the color looks really nice on an e-ink screen. Not super bright but its not a tablet. Dont buy an e-reader thinking its going to be a tablet. I would recommend waiting to see if a fix comes through before purchasing. It’s a shame that Amazon released such a requested product in the state that its in.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Kindle Colorsoft Signature Edition. I am sorry to hear of the performance issues you are experiencing, a small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously – customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! . AmazonDevices

  • Rated 1 out of 5 stars

    Hilariously bad -- a failure of a product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe Amazon has such contempt for their customers. Where do I begin? 1. The screen is so dim that you need at least 75% backlight to read it in indoor conditions. For reference, the Paperwhite series can be read with zero backlight indoors in normal light. 2. Text is more grainy than ever. There is still ghosting in the backgrounds. 3. Thousands, if not tens of thousands of new Colorsoft Kindles have shipped with a defective yellow-tinged stripe along the bottom of the display. When I contacted Amazon they refused to send me a new one, because it sounds like they've had so many calls about these being defective. Massive failure of quality control and design.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Blah12345. Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Worst kindle ever produced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is worse than the cheapest Kindle, yellow bar at bottom of screen and the colors is what you’d expect from a 2010 flip phone. So disappointed that i traded in my Oasis, which is no longer available.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Jus10Houston. Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day! AmazonDevices