Customer Ratings & Reviews
- Model:
- B0CN3XR57P
- |
- SKU:
- 6603255
Customer reviews
Rating 4.6 out of 5 stars with 322 reviews
(322 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the impressive color quality of the Kindle Colorsoft Signature Edition. They also appreciate its portability and amazing battery life. Some customers find it to be the fastest Kindle made and love its overall design and features.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Wouldn't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Wish I could return it actually. I was looking for more of a book reading feel with the convenience of technology, and it's not what I wanted. But alas, I'm past the retyrn by date.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi EricaS,
Thank you for your feedback on the Kindle Colorsoft Signature Edition. To make your Kindle Colorsoft Signature Edition read like a book, customize the font, margins, and layout, then enable the page-turn animation for a more physical feel. You can adjust settings like font, margins, and page layout within the book's settings menu, and enable page-turn animations to simulate flipping a physical page. I hope this information is helpful.
Rated 2 out of 5 stars
Yellow at bottom of screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this Kindle, but mine has the yellow tinge at the bottom of the screen. The device is “sold out”, which I assume is due ro the mass screen issues, so my only option is to return it. Ideally, I want to get an exchange when they have the screen figured out. I contacted Amazon about a replacement since they have a disclaimer about this screen issue and option for a replacement on their product page. I was told that Best Buy would need to contact them for a replacement. Needless to say, I am frustrated with my lack of an exchange option at this point in time.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, thank you the feedback on the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously- customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Rated 3 out of 5 stars
Colorsoft needs some de-bugging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy kindle products but this one is needs some work. Has a yellow line streak on the bottom that creeps up the sides. Had to return but Will repurchase when the bugs are fixed.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi AmberW, thank you for providing feedback for the Kindle Colorsoft. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. Thank you again and have a wonderful day!
Rated 1 out of 5 stars
Quality Control Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this item when on a $50 off sale. I figured it was worth the risk. It was truly risky as there were several reviews online detailing the yellowing issue on the bottom portion of the screen. The unit I received unfortunately had the issue. I contacted Amazon directly, as it is their product, and they sent me out a replacement unit. Sigh, the replacement had the same issue. Subsequently, they sent me a replacement for the replacement, and that one also had the same issue. So, at the end, I returned all 3 units. Even with the $50 off sale, I couldn't unsee the yellowing. It was like a dead pixel on a TV during a pitch black scene. I couldn't unsee it. In addition, I thought 7 inches was the perfect size for an ereader, so the extra inches was too much for me to hold comfortably while reading. My kindle oasis is here to stay. Buttons matter.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good morning Krissy,
I'm sorry to hear about the yellowing you're experiencing with your Kindle Colorsoft, A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously and are making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. We appreciate the feedback and are glad you found a Kindle that meets your needs,
Rated 2 out of 5 stars
Nice feel, major issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a kindle. Its colour. BUT. when i sideloaded my hellboy GN collection to take on a trip - it rendered all of them in b&w. you cant load your stuff via usb. it has to go through some amazon shenanigans to get them in colour. Not acceptable for the price. Don't recommend.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi king353,
Thanks for your feedback. I understand how important it is to enjoy your graphic novels in full color. The Kindle Colorsoft supports color content through Amazon’s approved channels to ensure the best reading experience, which is why sideloaded files may display in black and white.
We appreciate your input and are always looking for ways to improve. If you’d like assistance with transferring your content or have any questions, please reach out to the Amazon Devices Customer Support team at 1-888-280-4331. Thank you again, have a good day!
Rated 3 out of 5 stars
Surprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall experience Good product Looks ok Maybe some upgrading on the look and feel
I would recommend this to a friendRated 3 out of 5 stars
Good but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t as perfect as I thought it would be so I had to return it. Hopefully the yellow screen disappears then maybe I’ll order a new one.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Zero! Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. You can always purchase another one (as this only occurred with a small percentage of devices) and then if needed, contact Amazon Customer Support at 888.280.4331 for replacement if necessary. Have a great day!
Rated 3 out of 5 stars
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product but not worth the money. The color is not what was described.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good kindle, bad color and QC issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As widely seen, color banding along the bottom of the screen. If you can tolerate, the device functions as Kindles do - no complaints there.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Anthony. Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not worth the money. Felt overpriced priced for low quality reader
No, I would not recommend this to a friendRated 1 out of 5 stars
Do NOT order anything from Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, they stated the product could not be delivered when people were at the house and there was no effort to ring the doorbell and actually deliver it. It is not almost 20 days later and I have still not received my refund. I recommend not ordering from Best Buy!
No, I would not recommend this to a friendRated 1 out of 5 stars
kinkle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item, the sales person stated that I could not get amazon kindle on my apple ipad and I can
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DonnaL,
We are sorry you did not have a good experience in store. The Kindle App is available in the Apple App Store and will work on the Ipad. The main difference between reading on the Ipad vs Kindle, is that Kindle offers a distraction free device that doesn’t have social media, notifications, or other apps. Kindle Colorsoft is also waterproof, unlike the Ipad.
Hope that helps!
Rated 1 out of 5 stars
Poorly Made
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, the screen has some serious Yellowing and ghosting.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, LisaL! Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Colorsoft Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!
Rated 5 out of 5 stars
Great for the reader in your life!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Kindle was the right weight and the clarity was just what she needed to stop straining her eyes to read at night or on the go! Highly recommend to anyone who enjoys reading.
I would recommend this to a friend- Pros mentioned:Color quality
Rated 5 out of 5 stars
Get it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color. However it isn’t a vivid as you are hoping. But still one of the best purchases I have made this year!!!
I would recommend this to a friend Rated 5 out of 5 stars
Kindle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for mangas, my eyes don’t become fatigued and I lose track of time reading compared to other devices.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I was looking for an easier way to read since I’m in a book club. Now o don’t have to carry a bunch of books around with me.
I would recommend this to a friend Rated 5 out of 5 stars
Kindle color soft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what my wife wanted. Needed it for a Christmas gift when all other stores were out of stock. Was delivered the following day.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
UPGRADE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice upgrade for readability. Words well in sunlight.
I would recommend this to a friend - Pros mentioned:Color quality
Rated 1 out of 5 stars
Dont Buy Yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my device yeaterday. As many other reviewers have commented, I also had the dreaded yellow discoloration on the bottom of the screen. Its actually really distracting to read on. Customer service said they have a fix coming out in the next few days so we’ll see how it is after. The Kindle itself is fine. The larger screen is nice and the color looks really nice on an e-ink screen. Not super bright but its not a tablet. Dont buy an e-reader thinking its going to be a tablet. I would recommend waiting to see if a fix comes through before purchasing. It’s a shame that Amazon released such a requested product in the state that its in.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Kindle Colorsoft Signature Edition. I am sorry to hear of the performance issues you are experiencing, a small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously – customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! .








