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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 819 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the Kindle E-reader (2022 release) for its ease of use, compact size, and excellent battery life. Many appreciate the lightweight design and the screen quality, which is described as easy on the eyes. While some users noted minor issues with occasional page-turning inconsistencies and slight lag, the positive feedback on reading experience and value for the price outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 819 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Kindle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned for the paperwhite... it had better features and a bigger screen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice and Skeek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Small. But some books are blurry. Wish it came in color in this size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The kindle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item to download books anread whatever you want to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughters toy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for my daughter she loves it It helps certain her reading

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smaller than I expected, but OK.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is much smaller than I expected but very portable and good image.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have been great but was wrong size……………………,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no bad to use need a cover to be on the pacaage not bad at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all impressed. I only got this thing so I could buy books and I'll gladly read them via some other medium. It's definitely not worth what Amazon wants for it. None of this is Best Buy's fault. It's just too laggy to use it. If you just need to download or buy books this is probably the cheapest way to do so. You're far better off reading the books on your phone or tablet through the kindle application once you purchased them with the Kindle. Happy reading!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, David. I am sorry to hear about the issue you are having with your Kindle. I recommend restarting your Kindle to resolve intermittent problems such as a frozen screen or slow performance. 1. Press and hold the power button until either a power dialog box appears, or the screen goes blank. 2. Continue holding the power button for 40 seconds, then release. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Rated 5 out of 5 stars

    LOVE THIS KINDLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Kindle, I am going blind slowly and I enlarge the text so I can see it. I have auto books but love reading books too. I bought the case too and I read while I am waiting or at night, instead of getting on computer all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kindle reader works for travel and leisure reading in sunlight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Kindle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle. I always have a book ready to read and can even borrow from the public.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to read not the biggest but gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife, and she seems to like it. Only issue she found is that the battery life is not nearly what is advertised. Other than that it seems ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kindle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindle is great but if it freezes and won't re-boot, you're screwed because no one will fix, even with Best Buy total tech

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bday Present

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bday present....should've waited for Prime day on this one. Still worth the $80

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good product, bad best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the product was fine but I decided to purchase a newer one after ordering and best buy wouldn't give me my money back all they could do was a gift card. Not sure why I couldn't get a refund back to my card and I don't go to best buy often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it until it stopped working after 2 months randomly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jeank

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns off when I’m read and I have turn back on.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JeanetteK! Thanks for reaching out. I am sorry to hear about the issues you are having with your Kindle. Try to reset your Kindle to see if it fixes the screen issue. To do this, press and hold the power button until either a power dialog box appears or the screen goes blank. Continue holding the power button for 40 seconds, then release. After a few seconds, the charge indicator light turns back on and the device reboots. If this doesn't fix the screen issue, please reach out to Amazon customer service at 1-888-280-4331 for further assistance. Hope this helps and have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Never worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kindle never worked. There was a hardware issue and Best Buy refused to reimburse us for it because we were one day outside of the stingy 15 day return policy. So Best Buy apparently thinks it's appropriate to sell completely faulty products and take no responsibility.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but stopped working after 1 month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mother She enjoyed it a lot while it was working then about a month later it stopped charging and hasnt worked since

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Elison! I am so sorry your mother is having trouble charging her new Kindle. I would recommend trying to use a different AC adapter, cord, and even different outlet or a combination of all 3 to see if it isn't a bad power cable or power supply. If that still doesn't work, then there may be something wrong with the actual port in the e-reader itself. I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot further to see what options are available. I hope this helps get your mother back to enjoying her Kindle and that you have a tremendous day! AmazonDevices