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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 828 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the Kindle E-Reader's ease of use, size, and battery life as significant advantages. Many appreciate its lightweight design, screen quality, and ample storage. However, some users have noted occasional slowness and lag, while a few find the page-turning display distracting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 828 reviews
  • Rated 5 out of 5 stars

    Better than the old model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than than the old model, cover is better too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle Whitepage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one never got here second one did thankfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kindle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very handy the size is convenient the feel is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product I really enjoy buying in bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything its needed for just wish it was easier to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Has made reading a lot more convenient! Only problem is that the screen is very easy to scratch!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Kindle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Runs great. Fast shipping. Def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ebook reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ebook reader just amazing with every book I could think of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes mom read faster.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my elderly mother and really likes it, eventhough she isn't really sure how to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Kindle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned for the paperwhite... it had better features and a bigger screen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice and Skeek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Small. But some books are blurry. Wish it came in color in this size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smaller than I expected, but OK.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is much smaller than I expected but very portable and good image.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The kindle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item to download books anread whatever you want to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughters toy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for my daughter she loves it It helps certain her reading

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have been great but was wrong size……………………,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no bad to use need a cover to be on the pacaage not bad at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS KINDLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Kindle, I am going blind slowly and I enlarge the text so I can see it. I have auto books but love reading books too. I bought the case too and I read while I am waiting or at night, instead of getting on computer all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kindle reader works for travel and leisure reading in sunlight

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all impressed. I only got this thing so I could buy books and I'll gladly read them via some other medium. It's definitely not worth what Amazon wants for it. None of this is Best Buy's fault. It's just too laggy to use it. If you just need to download or buy books this is probably the cheapest way to do so. You're far better off reading the books on your phone or tablet through the kindle application once you purchased them with the Kindle. Happy reading!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, David. I am sorry to hear about the issue you are having with your Kindle. I recommend restarting your Kindle to resolve intermittent problems such as a frozen screen or slow performance. 1. Press and hold the power button until either a power dialog box appears, or the screen goes blank. 2. Continue holding the power button for 40 seconds, then release. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Kindle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle. I always have a book ready to read and can even borrow from the public.

    I would recommend this to a friend