Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.9 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,219 reviews
  • Rated 5 out of 5 stars

    Faster and crisper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger, crisper screen and faster loading. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy literally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I’m so happy with it. Best Buy literally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, screen is very easy to see in all conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy easy on the eyes fits nicely in my hand no glare at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my bookworm kiddo!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves to read and this made for the perfect gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reader

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my wife. She loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    blind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice but not easy to set to audio I am legaly blind and need this to read to me Help!

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello LynneB! Thank you for your feedback on the Kindle Paperwhite. I'm sorry to hear you're having difficulty accessing the audio features. The Kindle Paperwhite does not have built-in text-to-speech or speakers, but you can listen to Audible audiobooks by pairing Bluetooth headphones or speakers—go to Settings > Bluetooth & Wireless, pair your device, and access your Audible library. For text-to-speech that reads Kindle books aloud, you'll need the Kindle app on a Fire tablet, Echo device, or smartphone with the "Read Aloud" feature, or a Fire tablet with VoiceView screen reader enabled, which may better suit your accessibility needs. Thank you for bringing this to our attention, and I hope this helps you find the right solution for your reading needs. AmazonDevices

  • Rated 5 out of 5 stars

    Love the new aspects

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade from last version. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen and product, use regularly for my treasured books

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle. It’s perfect for reading at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy mom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a christmas gift for my mother. she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kindle has been has been a great product......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blk n white

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was good if you like black & white or grey color . It’s a weird grey color that kind of messes with your eyes no color to it . Idk if it turns off or not because it didn’t appear to have a way to turn it off .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend that loves to read. She literally almost cried when she received it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It’s much faster than my 2020 basic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered very quickly and safe a little before Christmas, it’s easy to handle and light, and it is exactly as shown.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backlight

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlight is very helpful, especially in dark rooms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a hold out on getting a Kindle for a very long time and I was right. It is lackluster at best. While it is convenient once you get the book downloaded, it is slow going trying to find what you want and get it downloaded. I was expecting a lot more out of this product. It is definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi CjsLdt,

      The Kindle Paperwhite has a higher contrast ratio and 25% faster page turns than previous generations. It's ultra-thin design has a larger glare-free screen so pages stay sharp no matter where you are! Your Kindle doesn’t have social media, notifications, or other distracting apps.
      A single charge via USB-C lasts up to 12 weeks. You can read on the go or adjust the display from white to amber to read in bright sunlight or in the dark. Lastly, this device is
      Waterproof! If you want to learn more or have questions about making your experience more enjoyable please call us!

      Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 3 out of 5 stars

    Do your research

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I had done more research. I bought to use on the library app Libby. Mistake! Got to go to library site, borrow, send to kindle. Too many steps needed. Cannot read magazines from the Libby site on my kindle. Have to keep using my small phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    kindle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it old style was much better. It is okay for my ebooks

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello PatH. Thank you for your feedback on the Kindle Paperwhite (16 GB) 2024. I understand you prefer the older style and find the new model just okay for your ebooks. The 2024 Kindle Paperwhite features a larger 7-inch display with higher contrast, faster page turns, and up to 12 weeks of battery life, along with adjustable warm light and a thinner, lighter design compared to previous generations. While the interface and user experience have been updated with new features like improved navigation and enhanced customization options, I understand that changes to familiar devices can take adjustment, especially when you were comfortable with the previous version. If you're experiencing specific difficulties with the new interface or features that are affecting your reading experience, the device settings allow you to customize many aspects of the display and navigation to better suit your preferences. I hope you find the new Kindle Paperwhite grows on you as you continue using it for your ebooks. Have a great day! AmazonDevices