Customer Ratings & Reviews
- Model:
- B0CFPJYX7P
- SKU:
- 6602737
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Kindle Paperwhite (16 GB) for its portability, overall performance, and amazing battery life. Many appreciate its great size, amazing screen quality, and lightweight design, with some also enjoying the available color. While some find the user interface a little clunky and the price a bit expensive, glare is not an issue for users.
This summary was generated by AI based on customer reviews.
blind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very nice but not easy to set to audio I am legaly blind and need this to read to me Help!
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello LynneB! Thank you for your feedback on the Kindle Paperwhite. I'm sorry to hear you're having difficulty accessing the audio features. The Kindle Paperwhite does not have built-in text-to-speech or speakers, but you can listen to Audible audiobooks by pairing Bluetooth headphones or speakers—go to Settings > Bluetooth & Wireless, pair your device, and access your Audible library. For text-to-speech that reads Kindle books aloud, you'll need the Kindle app on a Fire tablet, Echo device, or smartphone with the "Read Aloud" feature, or a Fire tablet with VoiceView screen reader enabled, which may better suit your accessibility needs. Thank you for bringing this to our attention, and I hope this helps you find the right solution for your reading needs.
Highly recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered very quickly and safe a little before Christmas, it’s easy to handle and light, and it is exactly as shown.
I would recommend this to a friendUnimpressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a hold out on getting a Kindle for a very long time and I was right. It is lackluster at best. While it is convenient once you get the book downloaded, it is slow going trying to find what you want and get it downloaded. I was expecting a lot more out of this product. It is definitely not worth the price.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi CjsLdt,
The Kindle Paperwhite has a higher contrast ratio and 25% faster page turns than previous generations. It's ultra-thin design has a larger glare-free screen so pages stay sharp no matter where you are! Your Kindle doesn’t have social media, notifications, or other distracting apps.
A single charge via USB-C lasts up to 12 weeks. You can read on the go or adjust the display from white to amber to read in bright sunlight or in the dark. Lastly, this device is
Waterproof! If you want to learn more or have questions about making your experience more enjoyable please call us!
Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Backlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight is very helpful, especially in dark rooms.
I would recommend this to a friendDo your research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished I had done more research. I bought to use on the library app Libby. Mistake! Got to go to library site, borrow, send to kindle. Too many steps needed. Cannot read magazines from the Libby site on my kindle. Have to keep using my small phone.
No, I would not recommend this to a friendGood kindle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. overall enjoy the kindle.. But sometime the page flip will lag
No, I would not recommend this to a friendkindle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it old style was much better. It is okay for my ebooks
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello PatH. Thank you for your feedback on the Kindle Paperwhite (16 GB) 2024. I understand you prefer the older style and find the new model just okay for your ebooks. The 2024 Kindle Paperwhite features a larger 7-inch display with higher contrast, faster page turns, and up to 12 weeks of battery life, along with adjustable warm light and a thinner, lighter design compared to previous generations. While the interface and user experience have been updated with new features like improved navigation and enhanced customization options, I understand that changes to familiar devices can take adjustment, especially when you were comfortable with the previous version. If you're experiencing specific difficulties with the new interface or features that are affecting your reading experience, the device settings allow you to customize many aspects of the display and navigation to better suit your preferences. I hope you find the new Kindle Paperwhite grows on you as you continue using it for your ebooks. Have a great day!
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great. It was expensive and indont think its worth it.
No, I would not recommend this to a friendAt least the weight is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to find same functionality as Kindle Fire. Support is difficult to reach.
I would recommend this to a friendPoor return policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Christmas gift on December sixth and try to get it returned because my wife wanted something different but found out your return policy is only good for two weeks. This is not good if people are buying Christmas gifts at your store. I’ll definitely remember this lesson in the future if I ever purchased from your store.
No, I would not recommend this to a friendDidn't work as a Kindle Fire replacement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a friend who has used a Kindle Fire for years. She hated it. I returned it.
No, I would not recommend this to a friendUnsatisfactory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found a much better e reader and would prefer that ine over this one and this brand isnt preferable
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear MelissaP,
Thank you for taking the time to leave your feedback on the Kindle Paperwhite. We appreciate your honesty.
We're sorry to hear the Kindle Paperwhite wasn't the right fit for you. While we'd love to know more about what specifically didn't meet your expectations, we respect that you've found an e-reader that better suits your needs.
The Kindle Paperwhite is designed with features like a glare-free display, adjustable warm light, waterproof design, and weeks of battery life—all built to create a comfortable, distraction-free reading experience. It also offers access to millions of titles through the Kindle Store, Kindle Unlimited, and your local library through Libby.
If there were specific features or functionality that fell short for you, we'd genuinely like to hear about it. Your feedback helps us continue improving our products. And if you ever decide to give Kindle another try in the future, we'll be here.
Happy reading!
Puzzling to Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too obtuse to use.. came with no instructions. We retruned it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DrBob,
The Kindle Paperwhite is built for reading, and is not a tablet with apps and games. Instructions to set up and use this device do come in the box. If you have any further questions please call us, we are happy to assist.
Amazon customer service, available 24/7 for assistance with our devices. You can reach us at 1-888-280-4331!
Hope that helps!
Get someting better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon does not respect its customers in my opinion.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MimicF, thank you for sharing feedback about the Kindle Paperwhite. I'm sorry to hear that you feel Amazon does not respect its customers. We take customer satisfaction very seriously and would like to understand your concerns better so we can address them. Please feel free to reach out directly to Amazon Customer Support 24/7 at 1-888-280-4331. I appreciate your feedback and hope you have a great day!
It’s not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall basic and not much new to the older generations. Yes, longer life and minor software improvements but nothing justifying such high prices. This isn’t Best Buy’s fault as Amazon sets prices, but still outrageous
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AdrianD! Thank you for reaching out. I am sorry to hear your disappointment in the difference between this model and previous generations. Some key differences are: Our fastest Kindle ever – This Paperwhite display has a higher contrast ratio and 25% faster page turns. 7 inch screen vs 6.8 inch screen on previous version. 12 weeks battery life vs 10 weeks battery life on previous version. Hope this information helps and thanks again for your feedback. Have a great day!
Horrible replacement for the Oasis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to this from an Oasis that quit working. This one has no side buttons (no Kindles have that feature anymore). I hate that. This one will not rotate the screen, which is pretty convenient for reading in bed when you switch from side to side. So basically Boo Amazon for not having an option with buttons and/or screen rotation.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello MarkL! Thank you so much for taking the time to provide feedback on your experience from switching to this Paperwhite from your old Oasis. We are constantly working to improve upon our lineup of products to ensure that customers get the most enjoyment out of their devices. The buttons and auto rotating features were two beloved features in our Oasis model and hopefully will make it back someday into our lineup at some point. This device does come with a much lower pricepoint than the older Oasis did although we understand that doesn't always equate to a good tradeoff when losing features you are used to. I thank you again for your feedback and hope that you do enjoy the device's other many benefits and that you have an awesome day!
Kindle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to have controls for sharpness and contrast
No, I would not recommend this to a friendScam waste of money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's kind of a scam they promote it as unlimited amount of books even if you get the subscription it's still limits you on what's available and If you see one you want they still want you to buy it or rent it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JoshW,
Thank you for your feedback on the Kindle Paperwhite. You can get free books on your Kindle Paperwhite from Amazon's free section, Libby for library loans, plus Prime Reading if you have Amazon Prime; find them directly in the Kindle Store on your device or via the Amazon website by searching "free Kindle books," then send them to your Paperwhite wirelessly. I hope this helps.
Cyber monday is a scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.149 for cybermonday??? thats reg price normally anyway.They promote as reg price 200 & sale price 149. 149 Thats how much i bought it for 2 months ago before cybermonday. Scam scam scam.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear AL25,
Thank you for bringing this pricing concern to our attention. Let me clarify the current Cyber Monday pricing:
Regular Kindle Paperwhite (16GB): $124.99 (reduced from $159.99)
Kindle Paperwhite Signature Edition: $149.99 (reduced from $199.99)
It sounds like you might have purchased the Signature Edition previously, which could explain the price point you mentioned. The two models are similar in name but have different features (the Signature Edition includes wireless charging and 32GB storage).
If you'd like to verify pricing please contact our customer service team at 1 888-280-4331 We appreciate your attention to pricing transparency.
Wasn’t impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Aunt. Wasn’t very user friendly. I returned it for the Amazon Fire which is alot easier for her to use
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Michelle,
I am sorry to hear your Kindle Paperwhite was not user friendly. I am glad to hear a Amazon Fire worked better for your Aunt. If you run into any issues in the future, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope you have a nice day!