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Customer reviews

Rating 4.8 out of 5 stars with 4902 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the Kindle Paperwhite 2016 Release's ease of use, backlight, and long battery life as significant advantages. Many appreciate its lightweight design and convenient size, contributing to a positive reading experience. While some find the price a bit high, and others mention the presence of ads, the overwhelmingly positive feedback centers on the device's readability and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 4,902 reviews
  • Rated 2 out of 5 stars

    Bluetooth option missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like a real paper and it is awesome to read & its excellent. “One draw back is..in the Advertisement it is showing Audiobook enabled. But I don’t see bluetooth option at all to connect the wireless speaker to listen”

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with it at this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paperwhite was excellent at first but just yesterday (Feb. 22), less than 2 months since I purchased it, it froze and nothing I do will work. I am taking it back to Best Buy and hope they can fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten the 7" Fire Tablet (which I did later). The Kindle is laggy and a real pain to navigate. For a specialized device made for reading, the UI design is really poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It is not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earlier models were so simple to use. No nonsense listing of books in it's library, by author or title. Now there are big pictures with tiny lettering and lots of ads.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    needs better instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to operate this if having problems knowing how to get to the instructions. Should have some computer knowledge prior to purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    6th Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Kindle product and the paper white is easy to read in daylight, low light, and no light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Excellent e reader in all light conditions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, load books and to read in out door light conditions. Very light to hold and read.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Weight

    Rated 5 out of 5 stars

    I love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing ereader! The screen is crisp and clear. Super responsive to the touch. There are lots of fonts and sizes, so reading is a real pleasure, even when I'm tired. Very light and comfortable to hold. The light is perfect for reading at night without bothering your partner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overall unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for me. Page turning constantly due to size. Page refresh jumpy, irritating to my eyes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't do textbooks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for college textbooks but took it back because it didn't work for this particular device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wont charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not charge in USB on computer, have to take it in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with the Paperwhite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and we could not figure out how to take advantage of its features. Out of the box it would not boot even with 80% charge. The menu system was not built logically so one had to continually search through all options to accomplish your chosen task. All in all I would not recommend. We took it back for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kindle Paperwhite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No access to the Internet.........Won't recommend!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more for people that want to read without glare

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back the day after purchasing it. The screen looks like you are scrolling through old news print. Blacks out each moment you move it. I thought it was a defect but nope. According to the geek squad that's just the way it is now :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not hold charge as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charged it 5 times on 3 different chargers (2 of them from Amazon), turned WIFI off and all settings on lowest power use... Never got more than 3 days from a full charge. Not exactly weeks as advertised... It was returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If u r seriously a book lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this if u don't read books also very rarely read the book

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE this machine. First, I specifically asked the salesperson if I could connect to the internet. He assured me I could. It does not. Second complaint is that you can't just press the book and delete it. You have to go to Amazon to do this. I hated it so much I gave it away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked a Bestbuy employee if I could connect to my library. He told me yes so I bought the Kindle. When I got it home, found out that downloading books from my library was not an option, so I returned Kindle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great eReader if you would buy a case with a cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pages are white and bright - indeed like a paper. Font and ability adjust its style and size gives perfect readability. Batteries last for very long time - long enough that you do not think much about charging them.

    I would recommend this to a friend