Customer Ratings & Reviews

Great reading experience. All your books in one place. Compact. Excellent!!

great for simple use of only reading. and able to read in the sunshine.

Must have if you like to read on a tablet. Easy to carry and read.

I bought the kindle fire not to long ago but wasn't happy with it because of the glare and lack of a backloght which hurt my eyes. I was hesitant to but another kindle but im glad I did! This is exactly what I needed to replace the fire. It's a little small but so much better than what I had before

I own both the black & white Kindle and the Paperwhite. Even though the PPI is higher on the Paperwhite, the text still looks better on the B&W version to me; but of course, once nighttime comes around, there is no competition. Also, the Paperwhite lacks Audiobook support due to its lack of bluetooth -- not the case with the cheaper B&W version. Hmm. What to do? Had to own both.

It's cool but it's kind of slow. I don't feel it's worth $119. Maybe like 70

I bought this kindle paperwhite for my wife, she has a kindle and she likes to read at night, this paperwhite has a light so you can read anytime. She really loves it.

Reading a book, it's great. Working with PDF files, not so great. Also please be aware that Amazon Customer Service will treat you like a pariah because you purchased this Kindle from Best Buy instead of directly through their store.

Really good product if you like reading, would definitely recommend it!

I've been a kindle app user for years. I am happy that I finally got the kindle paperwhite. Love it! Thanks Best Buy for price matching.

Gave it as a gift, but my father absolutely loves it. he had been using one of the old Kindle DX readers.

screen brightness seems better than my 7" oasis. I bought it so i can have something more portable. more attractive than the black model. i am sad this does not have audible support.

Its a great case and did what it was intended for.

It was a great present for my grandma. It is very easy to use.

love this newer kindle easier to read and brighter text

Bought as a gift for my mother in law for her birthday

We started out great. We had a great thing going. I loved her, she was easy on the eyes, and looked great in any light. Then 7 months into it, I could no longer turn her on. I tried the reboot with no luck. She is still under warranty but that doesn't matter because Best Buy's return policy stinks. If I do try to replace her, I will not buy it here.

Horrendously slow and physically uncomfortable to use, shoves ads at you that are at best irrelevant, and overall feels like it was designed by someone whose sole purpose is to get revenge on his high school English teacher by making the act of reading as miserable as possible.

Used it for 2 days and the screen froze 5 times--the kindle just won't switch on. Had to restart each time, and sometimes restarting won't help. It is clearly defective. Brought it to a Bestbuy store to exchange, but custumer service won't replace it. Asked me to look on the kindle shelf and there was none. Then they said they could give me store credit, and I would go line up in checkout and order a new one. Since I got mine on a discount, I had to pay the price difference!! This is ridiculous. They wouldn't order a replacement for a defective product, unless I pay more?? Got a refund in the end even though I liked the product otherwise and would much prefer an exchange. I guess purchases with discounts are not protected.

I purchased this ereader because it stated you could get library books via USB cord (and Wifi if you are near one). I do not have Wifi and the USB would not transfer. Tried everything, neighbor tried, read instructions, viewed YouTube. But it wouldn't work. Took it back but it was beyond 15 days and they would only give me credit. I then upgraded to Wifi 3g and that better work for the extra money. Very disappointed as I felt I had no other choice.