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Customer reviews

Rating 4.4 out of 5 stars with 8546 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 8,546 reviews
  • Rated 3 out of 5 stars

    Apple and Pandora are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 90 day free trial for premium and it's only slightly better than the version you get with Prime membership. Streaming quality is better. fewer interruptions and decent playlist flexibility. The UI, and algorithms for different genres are terrible. Their AI clearly doesn't know what a genre is so you get weird song mixes. Pandora has the best algorithms for genres by far and great UI. Apple Music has better streaming quality (on iphone for sure) decent genre mixes ond OK UI. For the same money, I'd choose Apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Music

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Music is amazing. I have heard of it but never used it. Now I think I will get a subscription because of all the music it has.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be included with Prime

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are some of the pros and cons of Amazon Music Unlimited: Pros: Large music library: Amazon Music Unlimited has a massive library of over 90 million songs, including many that are not available on other streaming services. High-quality audio: Amazon Music Unlimited offers high-quality audio, including lossless and high-definition audio. Family plan: Amazon Music Unlimited offers a family plan that allows up to six people to stream music at the same time. Free trial: Amazon Music Unlimited offers a free trial that allows you to try the service for 30 days. Cons: No offline listening: Amazon Music Unlimited does not offer offline listening, so you can only listen to music when you have an internet connection. No social features: Amazon Music Unlimited does not offer any social features, so you cannot share music with friends or see what they are listening to. Limited device support: Amazon Music Unlimited is not available on all devices, so you may need to purchase a new device to use the service. Overall, Amazon Music Unlimited is a great option for music lovers who want access to a large library of songs and high-quality audio. However, if you are looking for a service that offers offline listening or social features, you may want to consider a different option. Here are some additional things to consider when choosing a music streaming service: Price: Music streaming services vary in price, so it is important to find one that fits your budget. Music library: Some services have larger music libraries than others. Audio quality: Some services offer high-quality audio, while others do not. Features: Some services offer features such as offline listening, social sharing, and personalized recommendations. Once you have considered these factors, you can choose the music streaming service that is right for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with Amazon Music! The extensive music library offers a vast selection of songs across various genres, ensuring there’s something for everyone. The user-friendly interface makes it easy to navigate and discover new music or create personalized playlists. The sound quality is exceptional, providing a delightful listening experience whether I’m using headphones or streaming through my speakers. The additional benefits of being an Amazon Prime member, such as access to exclusive music and ad-free streaming, make the service even more appealing. I find myself enjoying my favorite tunes and exploring new artists with ease. If you’re a music enthusiast, Amazon Music is a top-notch streaming service that I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. But the only thing is that we have 2 identical TVs within 30 feet and you cannot turn the TV off without turning the other one on. Also changing channels too. The only way to do it is to use the blue Alexa button and say turn TV off. Then it goes off without turning the other on or changing channels the same. Sometimes it sucks when you want to be quiet when kids are sleeping because the TV will say OK turning TV off. Or I didn't understand that. Which then makes people wake up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love using the Amazon Music Unlimited 4 Month Free Trial! As a new subscriber, this digital service has completely transformed my music listening experience. The vast library of songs and artists available is mind-blowing, allowing me to explore and discover new music across various genres. The user-friendly interface makes it easy to navigate and create personalized playlists. The audio quality is exceptional, ensuring that every note and lyric sounds crystal clear. Having access to unlimited music for four months without any additional cost is an incredible deal. If you're a music lover looking for a diverse and enjoyable listening experience, I highly recommend trying out the Amazon Music Unlimited 4 Month Free Trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music is key to life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing while it lasted ! Have a smart bathroom fan that has Alexa built-in. This is amazing whenever you have a long day at work and just need to zone out everything while you are in the shower or whenever the wife joins in on the shower. Tell Alexa to play any song and it curates stations with nothing but music by the artist. Be warned though , after the subscription is up , Amazon will charge you automatically. If you cancel , you might still have access to their free version , but with the free version it is essentially Pandora. Once your subscription expires If you say play music by 2pac , the first song will be by 2pac but after that it will play other artists that sounds like 2pac. With the subscription when you say play music by 2pac or whoever , it will play nothing but that artist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best music

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a lot music in this app, save everything and always stay w me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Endless Music with a Great Free Trial

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of the 4-month free trial for Amazon Music Unlimited, and it’s been fantastic. The music selection is huge, with millions of songs and playlists to choose from. I love that it’s ad-free and works seamlessly across all my devices. The sound quality is excellent, and being able to download songs for offline listening is a big plus. If you’re a music lover, this trial is a no-brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon music unlimited is actually amazing! Im older so I dont have all the streaming apps as the next guy but being able to just tell Alexa to play any song I want and on any or all of my devices to fantastic! Honestly though i got this for free with another purchase and i wont be buying another month. Its honeslty just to expensive for me personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mid-range option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the WB-XB910N headphones and while the audio quality was quite good, they were quite heavy and uncomfortable to wear for extended periods of time. These have much of the same features, though at a lower price point. They are quite light, and comfortable to wear, and the active noise cancelling/ambient sound controls make a noticeable difference in the listening experience. The playback and volume controls are easy to find and use, and the wired audio option and microphone are nice bonuses. Battery life is also more than adequate; one could easily get a couple days of use on a full charge. All in all, a quality product and a great value on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service is great… like everyone else

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great… all the services are great. Get what best suits your needs. If you’re all in on Amazon this is an excellent music service and still great if you’re not all in. It’s four stars because you have other option that offer similar features. To me none of the offerings out really stand out. So to me the choice is really up to you and what your preference is. I can’t think of any quirks or downsides, the service is great but no real standout features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Apple Music for years now and it’s the best. I hook it to my car. I use it at work. I use it everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The old ways

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Amazon music a lot more than Apple, just wish I kept my old cds instead because of copyrights and not actually owning a part of the music. Plus you’ll never get the good old sound quality like you did with having a physical cd.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Music Unlimited 4 Month Free Trial

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as one of my free gifts for purchasing the JLab Go Pop Wireless Earbuds Am really enjoying the selection of music that is available Truly an enjoyable experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying out Amazon music

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to try it out and see if it’s something I would switch over. But I’m sticking with Spotify!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy reviewer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Music Unlimited is a worthwhile streaming music and podcast service, and that recommendation rides almost entirely on the back of the service's Music HD catalog and Alexa, Echo, and Fire TV features. Plus, removing the Music HD fee only increases the value proposition. Amazon Music Unlimited lacks some of the content found in LiveOne, SiriusXM Internet Radio, Spotify, and Tidal—PCMag's Editors' Choice picks for streaming music services—but you won't be left disappointed, especially if you're already a part of the Amazon ecosystem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good, but its competitors are better I also want to add a complaint to BestBuy for taking away my points that I had stored in the points bank. They removed them when they made the change from storing points to only credit card customers. I contacted support and they told me they would return them to me, but this never happened and in the end they just said they couldn't return them to me. I don't know if this was because I am a foreign customer (Mexican) but I find the treatment ridiculous when I have spent more than 20,000 dollars on their website. But well, I guess I will start looking for alternatives. Another complaint is about a Christmas purchase where I bought several video games for the family. I bought them confidently because they had an extended warranty for returns but they did not validate this warranty. They told me that it was not applicable to video games when the website clearly showed that those items had that extended period of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good music option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer spotify but this is a great option if you prefer amazons layout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bonus, Excellent Library

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of songs and playlists. Works smoothly on all my devices. Perfect way to test before committing to a plan.

    I would recommend this to a friend