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Customer reviews

Rating 4.4 out of 5 stars with 8548 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 8,548 reviews
  • Rated 3 out of 5 stars

    Music Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, there are a lot of songs they don't have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    why all the good things not part of a basic acct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just ordinary music streaming not very interesting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont normally use amazaon but it has great music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good music on your terms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free ads good music by your choice . Good purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally mids broh. Plenty of fish in the sea broh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $50+ paper weight

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all. This was my first and last experience with the Alexa gimmicks, and I’ve found it to be pretty terrible across the board. The whole experience from setup to execution felt clumsy/cumbersome and annoying. It’s been a frustrating and unreliable inconvenience that doesn’t even function as a regular old lcd display clock reliably! At least 3-4 out of 10 time check glances are met with some stupid looking symbol on the screen instead of the time. I finally unplugged it and repurposed it as a paper weight/lesson learned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this and would keep it, but will most likely nice. If it had a better price per month. This is as much as some steaming platforms. I will see how it goes after the 4 month trail. I do like to ask for a song and it comes up but dont know if the price is work it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE: Best Buy ADDS UNWANTED SUBSCRIPTIONS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: IF YOU BUY SOME BLUETOOTH HEADPHONS THAT COME WITH THIS SUBSCRIPTION, DON'T LET THE NICE PERSON ONLINE HELPING YOU WITH YOUR PURCHASE AND REWARD CERTIFICATES LIE TO YOU AND SAY THAT YOU CANNOT USE YOUR CERTIFICATES IF YOU DON'T GET IT (BUT YOU CAN CANCEL LATER....IF YOU REMEMBER IN TIME). I HAD TO GO INTO THE STORE TO GET THIS REMOVED, AND I WAS TOLD THAT THE PERSON TAKING THE ORDER COULD NOT OPT OUT OF THE AMAZON MUSIC AND SERIUS XM RADIO. THE SALES PEOPLE AT Best Buy WILL LIE TO YOU; RIP YOU OFF; AND LAUGH ABOUT IT AS YOU WALK OUT THE DOOR. THESE PEOPLE ARE RIP OFFS, AND MY EXPERIENCE WIHT THEIR WEBROOT PRODUCT (READ REVIEW) AND OTHER ITEMS DEMONSTRATES THAT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Store Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would! I bought a Samsung S23 Ultra online at 2:15 pm. Waited a few hours then had to drive 1.5 hours to the store that had the order. I got there at 5:30pm..... i waited to be told at 8pm i wouldnt be getting my phone today. They made me come back the next day but then didn't want to give me the phone due to me not agreeing to sign a contract. THE PHONE WAS PAID FOR BUT THEY DIDNT KNOW HOW TO FINALIZE THE TRANSACTION..... SO AFTER ARGUING AND HOURS WASTED.... I GRABBED THE PHONE ACTIVATED IT MYSELF AND RECORDED THEIR IDIOTIC REMARKS BEFORE LEAVING! I WILL NEVER EVER SHOP HERE AGAIN!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, helps you enjoy and access music..........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the crazy best but its just like any platform.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont need a subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used the subscription before. I only listen to podcasts on amazon music and you don't need a subscription for that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre already in the Amazon ecosytem. Go ahead.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this free offer,,,,, not worth time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the WORST experience I have had with Best Buy and Amazon. The registration process keeps going in circles. Tried calling BestBuy to be sure of the registration status. Got transferred 3 times only to be told that group does not work weekends. I am about ready to cancel my Best Buy Total membership Pretty well fed up with the offer. Do not waste your time,,,,,, whatever you think you are going to save is not worth it if you place a value on our time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the trial due to enrollment asking for credit card

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hot battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsong S22+ phone is a very good phone, especially the camera. But the battery is not so good. For no reason at all the battery suddenly become very hot, to get rid of the heat, I have to turn off the phone right away then turn it on again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died at just a year..reached out to sony and they did have me send them in to be fixed only to not fix the actual problem which was the case not holding a charge. They refuse to address the problem so i was out a pair of $300 earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unlimited loop of songs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you call unlimited the same loop of 50 songs then by all means… I initially signed up 6 years ago at $6/month. Now at almost $20/month, give me a break - so not worth it, even with the free trial when purchasing products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subscribe of course not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YouTube music is waaaaay better …………………………………………..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor music service.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t the greatest in audio quality.. UI is weird.. I would probably skip this and go to Spotify or Apple Music.

    No, I would not recommend this to a friend