Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8546 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 8,546 reviews
  • Rated 1 out of 5 stars

    useless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work. it just goes to another page, and the chat or help doesnt really do much. it really is just too much work for a product that's really free on google

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon Music vs Spotify?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it one star not because I have any problem with it, but there is no option to click that I don't use it and haven't even tried it - I have Spotify

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Keeo your money or spend elsewhere

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] TRASH! AMazon completely reformated their service and it is horrendous DO NOT BUY INTO this Jeff Bezos service! Barely worth a free trial.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a variety

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a week, it didn't have a good variety of music, play some of the music that i want really interested in and keep playing from time to time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Music

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hate Amazon music. Says you’ll pay one price but end up paying way more. Kids can purchase whatever they want too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy HAS NO IDEA

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had no idea how I was supposed to download this, so the free music was a joke. I spent hours trying to get help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great that certain products come with but using this with an iphone kinda sucked. It didnt update that i had this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Interested

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not anything we are interested in signing up for. I imagine it would be a great thing for those that like to listen to music this way. But it isn't for us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Personal Opinion

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Spotify is better. Amazon does have a wide variety but you ain’t gonna listen to someone say “I listen to it on Amazon”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't sign up for amazon music!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it incredibly difficult to cancel. its slow and not user friendly and has poor music and podcast choices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t use due to Prime membership.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use since I’m an Amazon Prime member. To be perfectly honest, I prefer Apple Music either way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to redeem

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to redeem due to hiccups in Best Buy system unable to activate my subscription even after talking to customer care multiple times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not take the “free” music. You shouldn’t have to put your credit card “Open “ for something “free”. If the person wishes to keep the service, then .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really listen to music that much when I'm on the go I like to listen to my music but I don't listen to Amazon Music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing exciting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how many songs are available, it is surprising how many times Alexa cannot play a requested song and this should be included with your prime membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't able to get it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but everytime I tried to get it, when I would hit the button to continue, nothing happened. I wasn't too happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not rent music…

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my music on iTunes. Renting music sucks as licenses expire and the music is removed from the platform.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon music waste

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money and of course Amazon makes it impossible to cancel now i pay 12$+ a month for something I do bot want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Free if you already have it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use this because I was already an Amazon music subscriber and I could not get free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    only cuz its free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon music sucks. i dont know why they try to band wagon services. i do know why but they are too half-assedly offering music, videos, and gaming.

    No, I would not recommend this to a friend