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Customer reviews

Rating 4.4 out of 5 stars with 8546 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 8,546 reviews
  • Rated 1 out of 5 stars

    Also fake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work either. It was only a one month trial. No subscription that came with the 55in fire TV was as long as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free 4 month unlimited music from prime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This free trial does not work & you will spend hours on the phone with Best Buy & then Amazon as well & never get your free music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not use cause they just want to get you to activate it and then hopefully forget about it so in a few months they can charge you for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No music here

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't receive it. I got a free trial from my Amazon prime account but not from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful promotion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful promotion I would never waste my money on such an awful promotion they say it’s a free trial but ask you for your credit card information!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful when signing up for free trial...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the free trial period and am now trying to cancel. I'm having problems with this. Where can I cancel this? Please Help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great streaming service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon music is great however for somone who has invested alot into homekit set up with apple. apple music seems to work faster without much issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    random stuff with purchases

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just free things from buying stuff at bestbuy, never really used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why but it didn’t work for my account though I wanted to try it. But it would provide good chance to try Amazon music if it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not available to former subscribers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to activate the free trial but it wouldn't let me do it because at one time in the past I was a subscriber.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Youtube music is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon music is fine but pales in comparison to spotify or youtube music. Youtube music is my favorite because of the recommendations and features.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There new way of the app it doesn’t work half the time and some of there music was free back in the day liked them better before than now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even receive this like I was supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to activate this but it doesn’t work so I guess it was just a lie that I would get this include with my purchase. Typical.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon music app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through the process, Amazon still charged me the monthly fee. Not worth the time to complain to Amazon just canceled the music app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another service I attempted to sign up for when I went to sign in and cash in on the free trial period, I was not eligible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get to download, even after contacting customer service. Make this easier and just give us a code to apply to our Amazon account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless, I dont want a subscription based music service. Thanks but no thanks. I would give 0 stars but I can't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash in my opinion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Music sucks and pay attention to your bank statements. Amazon will had it to your account even if you cancel it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great selection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of songs. I use it on Alexa Dot, but it repeats a lot of songs, and sometimes it goes in a different direction from my taste.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Old subscriber

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stinks that you have to be a new subscriber. It makes the offer almost pointless.

    No, I would not recommend this to a friend