Customer Ratings & Reviews
- Model:
- B2557121
- SKU:
- 12160796
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Portability
Unreliable Despite Great Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big fan of Anker products and have used them for years without issue. Unfortunately, this 3-in-1 MagGo charger was a huge miss for me. I went through two units—both had problems. The first one wouldn’t charge my Apple Watch at all. I exchanged it, hoping it was just a fluke. But the second one had a different issue—it would randomly stop charging my iPhone, even though it was properly aligned. It’s a great concept on paper and super portable, but if it can’t reliably charge your devices, what’s the point? I expected more from Anker.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,