Customer Ratings & Reviews
- Model:
- A1654H11-1
- |
- SKU:
- 6576354
Customer reviews
Rating 4.7 out of 5 stars with 322 reviews
(322 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Anker MagGo Power Bank (10K) for its fast charging capabilities, MagSafe compatibility, portability, and strong magnet. They appreciate the convenience of being able to charge their phones quickly and wirelessly, and they find the power bank to be easy to carry around and use. The kickstand and stand features are also well-received, with customers finding them useful for watching videos and propping up their phones while charging.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn’t mean expectation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t do what is advertised it’s MagSafe so it supposed to show the MagSafe thing on my screen when you charge it it didn’t pop up at all. It just showed that it’s charging and some weird reason It just stopped at 80% and the phone is not hot or anything.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy an Anker product again. I received an email stating that their provider was using poor quality lithium batteries which could over heat and catch my house on fire. Now i'm stuck with a charger that i paid for and have to find an appropriate place to dispose of it. Plus i have to go out of my way to replace it. I feel that they should just ship me a replacement with no effort being spent on my part. They are the ones who sold me a poor quality product. Why am i having to do any work to get it replaced. Anker sent me the email. Now send me a new one that isn't poorly made.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,







