Customer Ratings & Reviews
- Model:
- A1387H11-1
- |
- SKU:
- 12556624
Customer reviews
Rating 4.8 out of 5 stars with 290 reviews
(290 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the product for its excellent charging speed, impressive battery life, and overall reliable performance. Its portability, integrated cable, and sleek design are also frequently appreciated features. While largely positive, some customers have noted that the product is slightly heavier than previous versions.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Anker portable charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good and reliable charges 3X from 20% to 100% i recently purchased for my trip to Disneyland! Great product!
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great charger!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy having this. It even was able to charge my lenovo for a little when I forgot my charger at work.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this charger. Works good and it has a percentage indicator. Solid brand too.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Anker product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great for me and very high quality i would highly recommend it to anyone who has a busy schedule.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Power pack is grea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use and charges as it should. Be careful about different kinds of connectors.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendBrand response from Anker Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: support@anker.com
Phone number: +1 (800) 988 7973
Rated 4 out of 5 stars
Overall pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good but instead of just being able to use usb charging it should incorporate type c for faster charging.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 4 out of 5 stars
Great charger, super long life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.20,000 mah feels like just that. The surface scraches pretty easily but cable is sturdy and ive had no issues dropping it
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Hasn't filed me yet.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Anker for years, because they last for that long.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Portable charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful charger when needed for the family nice
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Best charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charges everything. I really like the built in c charger
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 4 out of 5 stars
Battery pack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really was looking for a battery charger that didn’t have to be plugged in every time you used it plus it’s very heavy
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice charging bank. The only thing I dislike is how easily it scratches during my standard use.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anker makes great battery packs. This one is great
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chunky, but gets the job done. Its cable is a bit short but not an issue if you have your own.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 4 out of 5 stars
Good for phone charging.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for changing phones but not good enough for laptop.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's sleek but I have to get more USB-C cords to utilize this. I have only used it once and good so far.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
I would recommend this to a friendRated 3 out of 5 stars
Built in cable is not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built in charging cable is unreliable and spotty with connectivity. If you use your own cable it works pretty well but the built in cable is useless.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 3 out of 5 stars
Why no cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works good but it takes a long time to charge,and it came without a charging cord.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 2 out of 5 stars
Pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy, not fast charging if used with built-in charger
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards
Rated 1 out of 5 stars
Delivered to the wrong address
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was marked as delivered but was delivered to the wrong address. My shipping information was correct. It took 4–5 contacts with customer support before the issue was finally resolved. Overall, this was a frustrating experience.
This review is from Anker - Power Bank (20,000mAh, 30W PD w/ built in USB-C Cable) - Black
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,


