Customer Ratings & Reviews
- Model:
- B1376H11-1
- SKU:
- 6377110
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the PowerCore 26800 PD's long battery life, USB-C compatibility, and ability to charge various devices, including laptops. They also appreciate its high capacity and build quality. However, customers are negative about its significant weight and relatively large size. Many find the device's substantial heft to be a drawback despite its powerful features.
This summary was generated by AI based on customer reviews.
Defect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sent defect charger was sent. The battery works fine.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use it on a Chromebook and it couldn't charge it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about your situation. We sincerely apologize for any inconvenience and we really hope to make it right for you.
The max output of the USB-C port is 45W. So this item might can’t charge your Chromebook.
All of our products come with a hassle-free 18 months warranty. Please feel free to contact us via [email protected]. We're more than happy to assist you further.
stay away from high dallor packs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing worked fine for almost 2 months then the type C connector went bad then the type 1 of them acting up supposed to be fast charge but but this is no charge i thought Anker waa the best maybe not i know it was $100 plus not going to do that again
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Broken and resold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up having to return this as it didn’t work at all. Despite it being open box I was under the impression they test these to make sure they’re functional but this one definitely had not been checked.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. We do hope you could reach out to us via support@anker.com or call us at +1 (800) 988 7973 and give us a chance to make things right for you if you have any problems with your next purchase. We are always ready to help.
Great Company, Got a Lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of anchor, but unfortunately, this product would not charge and had to return it. But I know every company can have a lemon some times, I am still willing to buy products though from Anchor, just got a bad one.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for your feedback. When it comes to warranty issues such as this one, we recommend reaching out to us: 800-988-7973 or [email protected]
It doesn’t work on long driving trips
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for 7days and I can’t use it in the rental car
No, I would not recommend this to a friendBrand response from Anker Team
Posted .We are sorry you had this experience. Can you contact us so we can look further into this with you? 800-988-7973
Liked 1st one but won't buy again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one of these and liked it a lot. We purchased a second one. It died within a month. Cannot be recharged. Spent a lot of time troubleshooting it, but will not come back to life.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please try a different outlet/wall charger/cable to see if it helps. If those steps don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Anker-PowerCore
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device stopped charging after having the device for 5 months. Anker customer service responds quickly but providing a resolution is very poor.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
I think I got a dud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took an entire flight from Vegas to Ohio to finally kick my phone on. It went right back to the store.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. For recharging the battery itself, try another wall charger, wall outlet, and cable. 2. For charging another device, try another cable and try the battery on another device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of their worst products yet the thing would die quick.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it the next day it didn't hold a charge.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. We do hope you could reach out to us via [email protected] or call us at +1 (800) 988 7973 and give us a chance to make things rigth for you if you have any problems with your next purchase. We are always ready to help.
- Pros mentioned:Usb-c
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to charge up my IPad Pro when I am traveling. This does the trick. Also, it was almost $100 less at Best Buy than Wal Mart.
I would recommend this to a friend Worth the buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, the customer service is even better
I would recommend this to a friend