Customer Ratings & Reviews
- Model:
- A1364H11-1
- SKU:
- 6482792
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the PowerCore III 20K mAh USB-C Portable Battery Charger's long battery life, convenient portability, and compact size. Many appreciate its multiple charging ports, including USB-C, and find the performance and design to be excellent. While some find it a bit heavy, most agree it's a worthwhile purchase.
This summary was generated by AI based on customer reviews.
Itty bitty charging lights
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging block is fine, but the charger indicator light are really tiny and faint. Not good for old eyes.
I would recommend this to a friendDisappointed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s all worked in the beginning and it worked fine and for hours at a time but within a few months 3 of them keeled over and stopped working and or charging at all of the 7 I bought smh so that was disappointing and no one returned my calls to replace them so idk o wouldn’t recover
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Okie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okie design is okie because smooth and nice. Wattage output low but it is okie. Works good enough i guess
I would recommend this to a friendNO POUCH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good charger. ordered 4, DID NOT COME WITH ANY OF THE "TRAVEL POUCHES" as they claim are included.
I would recommend this to a friendFair but not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fair but not great. If your looking for quality go with something else
I would recommend this to a friendReally big.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges stuff. It does what it supposed to do…but it’s so big (that’s what she said)
No, I would not recommend this to a friendOne good, one dud, didn’t live up to its hype.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One was great, one was bad, I can’t return, so I got mad. Lol I/k, I didn’t expect much. Got these for a trip earlier in the year and one was great, the other didn’t work from the get-go. So carried a janky battery across France hoping it didn’t explode. Can’t recommend.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Disappointing charger
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought it as a gift and I’ve had it for 2 years and the power button won’t stay on unless you press it 4-5 times until it decides to stay on. Disappointing when you really need your device to charge and you can’t get the charger to charge.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Size, Usb-cCons mentioned:Weight
Long lasting, high capacity
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is replacing a much older Anker power bank that I’ve used for years. It had started to diminish in capacity, which is normal, so I’ll be replacing it with this updated version. It has a USB Type C Power Delivery port and 2 USB Type A ports. This is a major update as my older one was Micro USB-C. There is a slight texture on the top and a single button. Press is once to see capacity status, and double press to turn on trickle mode - slower charging that can help condition batteries. Overall, it feels like a premium device, isn’t that heavy, looks nice, and has a large capacity. I was able to trickle charge an M1 MacBook Air over night, then charge a Pixel 6 fully. The power bank still had almost half capacity remaining. This would make it perfect for traveling and being able to charge a couple of devices multiple times. It isn’t tiny, but for such a large capacity the size is small. There is a nice padded and ventilated carrying case, and it comes with a short USB Type C to Type A cable.
I would recommend this to a friend Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I think it's a nice device to have to keep your phone charged.
I would recommend this to a friendDisappointed again from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this small battery pack because people said it was good at holding battery. I was disappointed in how long the battery lasted and the capacity of the battery. Overall, I would say this is not worth the money as it did overheating expand the battery. I did have to throw it away, so do not buy it. I would rate this one and a half stars
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Slow change
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take long time to change for the battery ，and only use two times
No, I would not recommend this to a friendW L
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery level drains so fast. I would not buy this product again.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have a C cord charger port so can only use USB.
I would recommend this to a friendCharger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't think it charges very was a little disappointed for the price
No, I would not recommend this to a friendLights never show full charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power bank never “appears” to be fully charged according to lights that indicate level of charge, even after a fully day of charging. This should NOT happen, especially for the high price paid for this power bank.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Charging speed
Slow charging...either defective or just garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned multiple powerbanks and this is the only one that consistently shows slow charging on my phone no matter what usb-c cable I use. I swap to another powerbank and speed charging resumes.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of your phone, such as iPhone 7 or Galaxy S8
- How long does the battery take to fully charge your phone when you're not using the phone (when it's in power-saving mode)
- How the PowerCore works with other phones/devices
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
ok charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would hold charge longer. Was hoping to use it while hiking.
No, I would not recommend this to a friendWon't charge completely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this battery right before an international trip. It only charged to 40%. I tried resetting and using different power chargers. Since it didn't work, I just left it at home & tried to return it to Best Buy after I returned. They wouldn't take it back because I missed the 15-day window. Now I have a broken battery that was never used.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Convenient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was smaller to travel with but it works.
I would recommend this to a friend