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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the PowerCore III Elite's impressive battery life and fast USB-C PD charging capabilities. Its high capacity and build quality are also frequently praised, making it a reliable and versatile option. However, some users note that its size and weight may be a drawback for portability. The power bank's compatibility with various devices is another positive aspect frequently highlighted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,136 reviews
  • Rated 3 out of 5 stars

    Amazing until stops working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for about a year now, but had to replace it 3 times already. It works flawlessly until it stops working. Maybe it’s me I might be doing something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great customer service, junk device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Anker’s customer service is amazing. They went above and beyond again and again. The bad: This thing is a piece of junk. I went through 5 of them. The original purchase one lasted about eight months. The first replacement died in a week, 2nd replacement lasted 6 months, 3-5 all died within a week. I used the supplied usb-c cord and an Anker plug to charge. Very frustrating device, but their customer service was always quick to respond and ship out a replacement. I still like Anker but cannot recommend this particular device.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 5 out of 5 stars

    hi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is sure to charge your devices time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em come in handy when ever you need your phone for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mobile charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome that I have a high powered mobile charger on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zero to 100

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Strong enough to charge my laptop and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks great . . . . . . . . . . . . . . . . . . . .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anker charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Anker charger. Thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reserve on the go power for your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item I got from bestbuy. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit keeps it charge. Have been using this for months now and it charges everting and seems to need charging very little.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fantastic convenience until it stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Anker 747 provided long lasting power backup on the go for my laptop with 18 month warranty until… 22 months in of light usage and carefully avoiding running it down below 20%, it has stopped taking a charge and is now a $150 paperweight.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great / Quick Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger have used it several times on trips and have been very happy. It charges devices quickly and is very convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude. This battery pack sucks. Its definitely not as powerful as anothet battery pack i had that i needed to replace. It charges extremely slow. Maybe i need the usb c to c cable. Maybe it would charge faster. I just don't like it. I'm thinking of returning it. I'm very disappointed with it.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 3 out of 5 stars

    Buy it new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a open box spose to be excellent but it wasnt had scuffs n scratches but it works for what i bought it for so

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c pd

    Rated 1 out of 5 stars

    Kaput

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wall charger in the package so plugged it into my c charger. It charged 1/4 and died. Nothing lights up now. Btw Anker advised if you buy it from their web page direct wall charger incl but best buy doesnt sell it with one. Smh

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      Sorry to say that the item sold on BestBuy doesn't include a wall charger, Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further assistance anytime.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 3 out of 5 stars

    It charges fast but does t last too long.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is large in size and also in mah but it does not seem to last as long as it should.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Power Supply Included at BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it did NOT come bundled with the CHARGER from BEST BUY, like all other vendors. That's why it's cheaper at BB. The BB deception is the reason for my 2 star review, the power bank is fantastic. I felt duped, but my own fault for not recognizing what BB was doing. They pulled the power supply so the deal looked really good, devious. It did allow me to buy the better charger, the Power Port III 65W. I also bought an iPhone Tripod mount that fits it perfectly. You could also use a Tether Tools Strap More to mount it.

    I would recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. We will let Bestbuy remind the buyers that the item don't include the wall charger.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last long , I can use it for my work im a social media worker and i use my phone all the time .

    I would recommend this to a friend