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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the PowerCore III Elite's impressive battery life and fast USB-C PD charging capabilities. Its high capacity and build quality are also frequently praised, making it a reliable and versatile option. However, some users note that its size and weight may be a drawback for portability. The power bank's compatibility with various devices is another positive aspect frequently highlighted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,136 reviews
  • Rated 3 out of 5 stars

    Doesn't do fast charging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wattage ratings it spread for all four ports making it not do fast changing at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad advice. Costly mistake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop battery back up. I asked the Best Buy associate, he recommended this product to me . I asked him did I need anything else? But I did !! I can not use it and can not return it! I had to go out of town so I missed the 14 days return policy.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for long travel days to charge electronics. I did not use them frequently (probably once every other month), my husband used his daily and both were amazing for a year. Bought two, both are refusing to charge. Spent a lot of money for them to be worthless within a year and a half. Sitting in my house currently with a power outage and unable to use either! one has been refusing to charge for a month, the second was fully charged a month ago, just pulled it out and it’s DEAD. So frustrating.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a while to charge and only keeps the laptop from dying. It really didn't charge the device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another 20,000 portable charger. Same brand and it chargers more devices overall than this device …

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Usb c

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger, i can charge my Microsoft surface as well as everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c pd

    Rated 5 out of 5 stars

    Great power bank.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough juice for your needs. Also you can connect many devices at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    If you dont have it why?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you travel... Enough said. This is the one, nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portable battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny this will save your day ..will last for a week.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT BUY THIS MODEL!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for its purpose but after three months, it stopped charging my devices. You can charge the power bank but it will not charge or light up to show how much battery you have left in it. I’ve seen multiple reviews about this In the comments section that have this same problem. I can no longer return it or exchange it. Best Buy needs to take this product off the shelves and replace it with a new batch or a better model.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      If possible, please let us know:
      - The model of your device (such as iPhone 6 or Galaxy S8)
      - If another known working cable helps
      - If the PowerCore works properly with other phones/devices or not

      If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used it once and it seems to be good and long lasting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge anything

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a power bank that I am pretty disappointed with. It only seems to take a charge and won't charge any of my devices. I have tried using different cables and charging ports, but nothing seems to work. I was really hoping for a reliable power bank that I could use on the go, but unfortunately, this one seems to be useless. I would not recommend this product to anyone looking for a functional power bank.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Flying backup battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup battery for my iPad when I am flying

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges all my devices on the go! Nothing better than this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Anker has poor quality products

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product was defective and best buy told me they could'nt help me since return window was expired. So they referred me to the manufacturer who made my life a pain since they didn't have a replacement in stock and their suggested substitute was inferior. It took me along time to get a suitable alternative but now even this one doesn't work either...Im dreading to call Anker back since i know how much trouble its going to cause me.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Best Buy Employee

    Rated 2 out of 5 stars

    Beware of issues

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Anker and have bought many products over the years but this particular charger sucks. It has connecting/disconnecting issues for my phone. I replaced it 2x through here and 3rd with Anker. The Anker replacement worked perfectly for 6 months now I'm sending it in AGAIN!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Terrible charger will break

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank charges fast but it will break eventually. I got 3 replacements from Anker's warranty and they all broke within 1 to 3 months!! Piece of garbage. Wasted $120 dollars.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

    • Brand response from Roav Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! roav

  • Rated 1 out of 5 stars

    Stopped working Within a Couple of Months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this product. I bought two of them when they were on sale so I could have a couple power banks for phones and computers that I could alternate solar charging. Unfortunately, both of them stopped working within a couple of months of fairly light use. I thought initially it was not charging due to not getting enough solar power, but I plugged them in to charge them until it said it was full and it would not charge the device, or if it was not fully charged it would automatically start trying to pull power from the device regardless of what port it was plugged into. I wouldn't recommend this product until they fix this problem as it seems from other reviews there's been similar issues.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      If possible, please let us know:
      - The model of your device (such as iPhone 6 or Galaxy S8)
      - If another known working cable helps
      - If the PowerCore works properly with other phones/devices or not

      If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Stopped working and gets hot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped charging and caused the battery and power brick to become hot. Way too heavy. I don't recommend this for travel.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please let us know the model of your device(such as iPhone 6 or Galaxy S8) and try the following steps to see if the issue persists:
      - If another known working cable helps
      - If the PowerCore works properly with other phones/devices or not

      If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 3 out of 5 stars

    older version better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    older version better. this is a slower charge. also hold less charge. the only thing better is the extra c connector.

    No, I would not recommend this to a friend