Customer Ratings & Reviews
- Model:
- A1291H11-1
- SKU:
- 6433261
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the PowerCore III Elite's impressive battery life and fast USB-C PD charging capabilities. Its high capacity and build quality are also frequently praised, making it a reliable and versatile option. However, some users note that its size and weight may be a drawback for portability. The power bank's compatibility with various devices is another positive aspect frequently highlighted by customers.
This summary was generated by AI based on customer reviews.
3 months old and dead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used once in 3 months and no longer works. Tried to changer multiple times and doesn’t seem to do anything and doesn’t charge anything. Have tried multiple cords and items and nothing works. I have an older model that’s been great for years! Not sure what’s wrong w this one.
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another wall outlet
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Usb-c pdCons mentioned:Size, Weight
Excellent Charger..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll say it’s large and heavy but I knew that going in. It’s exactly what I wanted and worth it. I charged my Laptop IPhone 14 and Tablet all at the same time NO problem. Multiple charges without recharging. It’s excellent..
I would recommend this to a friendBrand response from Anker Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email: support@anker.com
Phone number: +1 (800) 988 7973
Doesn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for a while and then will just stops working. I’ve had this happen twice with this unit. It costs way too much to fail after only a few months.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please let us know the model of your device(such as iPhone 6 or Galaxy S8) and try the following steps to see if the issue persists:
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don’t recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two. Both lasted 2 months (just past the return period) then both failed. Won’t charge. The manufacturer website handles warranty claims only for products bought directly from the manufacturer. Don’t recommend, unless you’re willing to pay the extra $20 each for protection.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not worth the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month a half. Charging takes forever.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please let us know:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Best Buy's policy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because I'm always out and about running errands and doing jobs That was a mistake because this thing never kept a charge and then with Best Buy's policy 15 days I have to deal with the manufacture and that's and more a headache so stay away from this product
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second time i bough it and the high wat conector became unusable. They make it too weak or too defective. With very poor quality components
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Power block
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for 2 uses. Worked great until it wouldnt charge any morw
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Couldn’t even use it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping it would be super helpful but I couldn’t even get it to charge.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Traveler seeking the right product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not maintained charge for being highly recommended by Best Buy staff. Highly disappointed.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Save your money!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it 2(!) times and it's no longer charging, or responding. Save your money!!!
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for long term power outage from ice storm. Was not told it takes over 10 hours to fully charge.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Normally, this battery takes about 2H 12 minutes to fully recharge with a 65W wall charger. To help us pinpoint the issue, please let us know the following information:
- What model and type of wall charger/AC adapter you are using
- If the battery charges fine with another wall charger and cable
- About how long it takes to recharge the battery (if it will charge fully at all)
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Short life batteries
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 one lasted 2 month, the other one lasted 6 months and they never charge again
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Dosent work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The powerbank charges but it wont charge my cellphone
No, I would not recommend this to a friendBrand response from Anker Team
Posted ."Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please let us know the model of your device(such as iPhone 6 or Galaxy S8) and try the following steps to see if the issue persists:
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!"
Big and heavy piece of trash.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is nothing but trash. Charges extremely slow, even when using high power output adapters. As well, the device doesn’t pack much charge, as it can even fully charge a Lenovo yoga.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please let us know the following:
- The model of your phone, such as iPhone 7 or Galaxy S8
- How long does the battery take to fully charge your phone when you're not using the phone (when it's in power-saving mode)
- If another cable helps at all
- How the PowerCore works with other phones/devices
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Uggggh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in the army and would be in the field that’s what I needed it for when I go back to my tent to charge my phone to call family and it stopped working after 3 days. I was very disappointed.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Dead after 3 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it in October 2022 along with an Anker wall charger and an Anker usb-c cable and it died after 3 months of use.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Takes 24 hours to charge.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt hold a charge and one of the ports doesnt work.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Arrived DOA, would not charge & would not power any device. Mfg advised me defective & was promptly returned.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If it doesn’t help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Brick after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year if use and it is a brick. It charges up and says fill power but for some reason won’t charge anything.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!