Customer Ratings & Reviews
- Model:
- A1291H11-1
- SKU:
- 6433261
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the PowerCore III Elite's impressive battery life and fast USB-C PD charging capabilities. Its high capacity and build quality are also frequently praised, making it a reliable and versatile option. However, some users note that its size and weight may be a drawback for portability. The power bank's compatibility with various devices is another positive aspect frequently highlighted by customers.
This summary was generated by AI based on customer reviews.
Started great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This battery was a beast. Until it was not. unfortunately when it almost hit a year of light use it stopped charging up altogether. Now it is an expensive paper weight.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Brand response from Anker Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email: support@anker.com
Phone number: +1 (800) 988 7973
Stopped working after 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not hold a charge, and will not charge anything. I used to have another one and it too stopped working after about a year, but I thought it was due to mishandling or storage location. I contacted Anker about it and they stated they couldn't confirm purchase even after offering receipt from purchase at Best Buy. I don't recommend this device and can't in good conscious offer any good review on it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Anker has lost their spark. Bad QC.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BE AWARE! This powerbank has a high failure rate. Apparently the QC is very bad with these bricks. I personally had mine fail on my only after a few uses. Anker has lost the quality they once had in their products and seem to only be interested in keeping the name "Anker" alive. They don't care about the products or the customer. They have a recent history of bolstering positive reviews and shadowing negative ones to keep their image. Please do not keep buying their products, as they are at the will of the customer. If you don't buy, they will either have to step up their game, or go under and a better company will take the spotlight.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Broken after 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a college student having a good portable charger was essential. I bought this one under the impression that anker was a reliable and reputable company. I did not have school this summer so I did not use it for around 2 months. I just started school again and I went to plug it in and it didnt work! I tried multiple chargers and outlets. Completely dead. I also do not have the recipt for it so I cannot even get a replacement. $150 down the drain. Im so upset.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Really terrible user experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device before an international trip and was dismayed by the lack of respect Anker/Best Buy has for its customers. This device is sold without an associated charger or any guidance for purchasing one. If you intend to use it to charge a surface pro computer, beware, you will need yet another cord. No effort is made to communicate what additional cords are required so don't be surprised to find yourself going back and forth to the store and spending far more hours than you intended.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Never worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work out out of the box. Lights showed 30 percent available in the battery. Tried 5 devices, USB-C and Micro usb, and several different cables and wouldnt charge anything. Charged it overnight with a 65 Watt charger and next day, percentage lights never moved. Tried charging devices again, still wouldnt charge. Returned it day after purchase.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Do not by this product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works beautifully for about a year, and just like most other electronic devices just stop working. It was completely fully charged. I tried resetting power button. Would not work at all. Even plugged into a wall charger. It would light up, but as soon as you unplugged it, nothing.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Total fail- get other model of battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit last week of December 2020 as a New year present for myself. But since then, I only used it 7 - 10 times and it stopped charging my Apple gadgets. It’s just not charging at all. So much waste of money considering I have other anker products purchased for many years. This model is a total fail.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of your device (such as iPhone 6 or Galaxy S8)
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
!!!DEFECTIVE!!!STAY CLEAR !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted one charge, then died. Which was right in the timeframe where the warranty expired. Now I have to deal with ankers warranty.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
To help us pinpoint the issue, please let us know the following information:
- The model of your device, such as iPhone 7 or Galaxy S8
- How many charges the battery can give your device when you're not using it (when it's in power-saving mode)
- If another cable helps at all
- How the PowerCore works with other phones/devices
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never charged, never worked, complete waste of money.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Broke after 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fully charged, it shows me when it’s charging but won’t charge any of my devices. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of your device (such as iPhone 6 or Galaxy S8)
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!