Customer Ratings & Reviews
- Model:
- A1268H11-2
- SKU:
- 6375636
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Powercore Metro 20000mah Portable Charger's long battery life, portability, and size. Many appreciate its quality, design, and compatibility with various devices, while also noting its substantial capacity. However, customers are negative about the charger's weight and the limitations of its USB-C port, which some find disappointing.
This summary was generated by AI based on customer reviews.
5 months and its dead. Buyer beware.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought August 2020, January 2021 it does not charge anymore worthless imo and totally not worth purchasing. Only buy this if you dont care about quality and love wasting hard earned money.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. For recharging the battery itself, try another wall charger, wall outlet, and cable. 2. For charging another device, try another cable and try the battery on another device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
didnt buy this item - concerned now acct security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am concerned since I did not buy this item. I check with family members and no purchase. I have attempted to call the store but can not get anyone to answer. Please check my acct to verify
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for your writing and very sorry for the inconvenience. Hope the issue can be fixed with Best Buy soon. If you have any problems with the item, please feel free to contact us via support@anker.com or call us at +1 (800) 988 7973.
Too heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too heavy for the unit and what I was looking for, maybe that's standard for a 20000 mah but just too heavy to keep in my pocket, but it sure does charge fast.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage. I have only had it a month and it won’t charge. I can’t even return it because it’s past 30 days, only by a few days too. I will not buy their products ever again.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. For recharging the battery itself, try another wall charger, wall outlet, and cable. 2. For charging another device, try another cable and try the battery on another device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Portability
Awesome battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last for a long time and I have had it for a few years and still works like it did when I first got it.
I would recommend this to a friend Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is fairly knew and already stopped charging my phone. The box itself will charge but it won't charge any devices.
No, I would not recommend this to a friendPoor Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This took forever to charge. It then wouldn’t properly charge my phone. I quickly returned this item. It’s literally no use!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of your device (such as iPhone 6 or Galaxy S8)
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Emily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken. One of the inputs don’t work at all. Very frustrating. Don’t have time to go return it but very upset.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Anker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Straight up doesn’t work. Makes me wonder about returned products that are re-sold.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Doesn't charge certain phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Google pixel 4 and it will not charge it. Very disappointed. It's charges apple products but not Google
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about your issue. Since Google Pixel 4 supports Power Delivery, while this power bank doesn't support Power Delivery, so this item is not compatible with your Pixel 4. Sorry for the inconvenience. To charge your Pixel 4, we suggest you choose one PD power bank. Thanks for your understanding. Have a good day!
Cloth cover is gross
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A cloth cover on something like a battery is gross. Germs, sticky substances, etc., will never come off
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for sharing your product review. We are sorry to hear you are not satisfied with the PowerCore Metro 20,000 mAh Portable Charger. This item is with a cloth pattern design on the cover. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please feel free to contact us via [email protected]. We will always be more than happy to assist you.
AnkerDirect Customer Service Team
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this battery for less than 30 days and it completely stop charging!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists: 1. For recharging the battery itself, try another wall charger, wall outlet, and cable. 2. For charging another device, try another cable and try the battery on another device.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes hours to charge your phone not at all worth what I paid for.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of your phone, such as iPhone 7 or Galaxy S8
- How long does the battery take to fully charge your phone when you're not using the phone (when it's in power-saving mode)
- If another cable helps at all
- How the PowerCore works with other phones/devices
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don't take it for 5G phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't work with the 5G phone, it doesn't work as a fast charge
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
To help us pinpoint the issue, please let us know the following information:
1.The model of your phone, such as iPhone 7 or Galaxy S8
2.How long does the battery take to fully charge your phone when you're not using the phone (when it's in power-saving mode)
3.If another cable helps at all
4.How the PowerCore works with other phones/devices
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Looks cool tho
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still to this day I can’t get it to work. Blah blah blah
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apple charger port didn’t work the small one..
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of your device (such as iPhone 6 or Galaxy S8)
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life
Still going strong...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a mail carrier and most of our vehicles do not have any plug to charge your devices. I bought this in 2020 and it still works great. The battery life has not diminished at all. I still hours upon hours of charges. Highly worth the price!! T
I would recommend this to a friend - Pros mentioned:Battery life
Anker power bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for 4-5 years. Works great. Can last a week if you keep recharging your device. Highly recommend.
I would recommend this to a friend - Pros mentioned:Battery life, Charging speed
Love having multiple charging modes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is the Moto G7 Power. It has large battery capacity and hs rapid charging so I love that I can get a significant charge from it in a few minutes. This is the first power bank I've had that can charge my phone more than once. But also, I sit far from my PS4 console while gaming. The PS4 controller requires low power charging. The low power mode on this bank let's me charge it while playing without running a long cable from the console.
I would recommend this to a friend - Pros mentioned:Battery life, Charging speed
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for 6 months now. (I got it in December). I use mine when I go camping (I go tent camping and in rural areas without hook ups). I can use it to charge my iPhone and Apple Watch at the same time. It charges fast and allows for multiple charges. I've also used it to charge my Ricoh Theta V 360 camera when I am working longer shoots for work.
I would recommend this to a friend