Customer Ratings & Reviews
- Model:
- A1268H11-2
- SKU:
- 6375636
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Powercore Metro 20000mah Portable Charger's long battery life, portability, and size. Many appreciate its quality, design, and compatibility with various devices, while also noting its substantial capacity. However, customers are negative about the charger's weight and the limitations of its USB-C port, which some find disappointing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Debi’s Anker Phone Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Don’t know what I did without it! It keeps my phone charged while I am traveling!
I would recommend this to a friend Is this for real?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I read the reviews because I was interested in buying one but,, they seemed very odd some even seemed "fake" not saying that they are of course but,they seemed " unnatural " example Person in US Army who is allowed to take a cell phone in the "field " I was in the Army for many years never happened. Help me out Anker..
I would recommend this to a friendA Plus of a Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portable charger came highly recommended. I cannot count how many uses it has had. Please note that it will take the charger 8+ hours to recharge.
I would recommend this to a friendUse this all the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of the Anker products. I use my Powercore all the time. Holds a ton of charge. Anker customer support is super helpful / responsive if you ever have any issues.
I would recommend this to a friendGreat Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great service. Easy purchase. Thanks.
I would recommend this to a friendHERE ARE THE SPECIFICATIONS BEST BUY DOESN'T LIST!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Input: 5V ⎓ 2A Output: 5V ⎓ 3A (2.4A Max Per Port) Best Buy doesn't list the specifications for this product. I thought/hoped it was the Anker PowerCore Essential 20000 with a different skin. That one has a 35W max output for $2 cheaper than this one that only does 15W max. Input seems pretty slow as well. Parents/Grandparents, do not get this for your Kids/Grandkids. They will thank you for it but secretly be upset about it. (Weird that they won't let you leave a one-star rating.)
No, I would not recommend this to a friendBrand response from Anker Team
Posted .We apologize that this isn't what you were looking for. Give us a call so we can find what you are looking for: 800-988-7973
Not so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decide to purchase this power bank in the hopes of getting a fast charge and a long lasting battery, that would last up to 92 hours. Instead I got a power bank that even when it's on a charge, the battery is still low and it barely charged my phone to over 50% of a charge. This is crucial and one light blinks meaning the battery is dead even though it's on a charge. If this is so "unusual" then why do so many people on here experience the same things I did? Bad quality battery perhaps or maybe not so efficient. Step up if you want me to purchase your products.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not What I Expected…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if mine was defective, but it took FOREVER to charge. An entire day plugged in and got 25% charge…Other chargers state 50% charge in 30 min. I got this for $50. I would spend the extra $10 or $20 for something better. Honeslty, don’t know where these 5 star ratings came from. 
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Normally, this battery takes about 10.5 hours to fully recharge with a 2A wall charger. To help us pinpoint the issue, please let us know the following information:
- What model and type of wall charger/AC adapter you are using
- If the battery charges fine with another wall charger and cable
- About how long it takes to recharge the battery (if it will charge fully at all)
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Garbage Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Imagine buying a power bank to charge your devices but the power bank itself doesn’t even charge. Oh wait. I don’t have to imagine because this thing won’t charge. I’ve tried everything. Different outlets and doing the reset by plugging it into itself. Trash product.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Lasted A Day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got one full use out of it and now it doesn’t work. I charged it numerous times, used different chargers, and it still doesn’t work. I would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of your device (such as iPhone 6 or Galaxy S8)
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
worked great the first couple of times!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money, after just a few times of working exceptionally well it now no longer holds its charge. A good 8 to 12 hours of full charge will give you about 2 good uses and that's it! Waste of money!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .This is not the normal experience. Can you give our customer support a call at 800-988-7973 so we can look into this further with you?
Product doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucks! I was told that it would charge my iPhone 11 and it doesn’t! It doesn’t do anything smh total waste of my money and my time!! Would not recommend to anyone
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- If another known working cable helps
- if you confused input with output port
- If the PowerCore works properly with other phones/devices or not
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
dead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it for a month and it was dead. i am not sure does the manufacture provide the warranty ?
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!